Krystal Canela
Fontana,USA
Summary
Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Data Retrieval Specialist
IEHP
Rancho Cucamonga, CA
02.2024 - 08.2024
- Efficiently retrieved medical records from various healthcare facilities and providers for insurance claims processing
- Maintained a high level of accuracy and attention to detail when handling sensitive patient information
Payroll Auditor
Charter Healthcare
Rancho Cucamonga, CA
06.2021 - 12.2023
- Processed and verified accurate payroll for XX employees on a bi-weekly/monthly basis
- Performed audits of payroll data to identify discrepancies or errors and resolved them in a timely manner
Medical Records Coordinator
Charter Healthcare
Colton, CA
12.2019 - 06.2021
- Created new patient records in electronic health record (EHR) system
- Reviewed medical charts for completeness, accuracy, and proper documentation
Medical Records Technician
Telecare Corporation
San Bernardino, CA
08.2018 - 11.2019
- Managed and oversaw the medical records department, ensuring accurate and efficient maintenance of patient records
- Developed and implemented policies and procedures for the proper handling, storage, retention, and disposal of medical records in compliance with regulatory requirements
Financial Services Technician
Telecare LA Stepdown
Long Beach, CA
04.2015 - 06.2017
- Managed and maintained client records and documentation, ensuring confidentiality and accuracy in accordance with privacy regulations
- Managed patient accounts, ensuring accurate and timely billing for medical services rendered
Billing Assistant
CA Med Management
Commerce, CA
04.2014 - 08.2014
- Processed medical claims and invoices for a high-volume healthcare facility, ensuring accuracy and adherence to billing guidelines
- Verified patient insurance coverage and obtained necessary authorizations for medical procedures
Billing Clerk
Olive Crest
Riverside, CA
06.2013 - 04.2014
- Reviewed and corrected coding errors on claims to maximize reimbursement from insurance companies
- Collaborated with healthcare providers to obtain missing documentation or clarification on medical procedures for accurate billing
Collections Agent
The Outsource Group
Corona, CA
02.2010 - 10.2012
- Negotiated payment arrangements with customers to resolve outstanding debts while maintaining positive customer relationships
- Utilized collection software and databases to track account status, update contact information, and document collection efforts
Education
Diploma - Medical Billing And Coding
Kaplan College
Riverside, CA11.2009
Business Administration - Associate of Science
Moreno Valley College
Moreno Valley, CA06.2008
Business Administration - Associate of Arts
Moreno Valley College
Moreno Valley, CA06.2008
Skills
- Healthcare terminology expertise
- Administrative proficiency in medical settings
- Excel and Microsoft Office applications
- Accounts management and billing processes
- Patient scheduling and EMR utilization
- Customer service excellence in healthcare
- Organizational skills for efficiency
- Compliance with HIPAA regulations
- Cash handling and financial transactions
- Analytical capabilities in medical records management
Certification
- BLS Certification
- CPR Certification
Additional Information
Demonstrates good rapport and cooperative working relationships with all members of the team., Responds to co-workers with concern and promotes group morale., Continually focuses on assigned tasks and seeks and implements improvements as necessary., Understands and demonstrates the safety program in all activities.
Personal Information
Authorized To Work: US
Timeline
Data Retrieval Specialist
IEHP
02.2024 - 08.2024
Payroll Auditor
Charter Healthcare
06.2021 - 12.2023
Medical Records Coordinator
Charter Healthcare
12.2019 - 06.2021
Medical Records Technician
Telecare Corporation
08.2018 - 11.2019
Financial Services Technician
Telecare LA Stepdown
04.2015 - 06.2017
Billing Assistant
CA Med Management
04.2014 - 08.2014
Billing Clerk
Olive Crest
06.2013 - 04.2014
Collections Agent
The Outsource Group
02.2010 - 10.2012
Diploma - Medical Billing And Coding
Kaplan College
Business Administration - Associate of Science
Moreno Valley College
Business Administration - Associate of Arts
Moreno Valley College