Krystal Castillo

Jack in the Box

06.2024 - Current

Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Improved operational workflows, enabling team to handle increased workloads without compromising quality.

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