KRYSTAL CORDOVA
Peoria,AZ
Summary
I am seeking to join a growing company in the Health Field that is committed to good customer service and care for its community Hardworking Medical assistant focused on completing work quickly to consistently exceed targets. Reliable team members accustomed to taking on challenging tasks. Dedicated to business success. Skilled team player with strong background in Medical assistant environments. Works well independently to handle assignments and always ready to go beyond basic assignments. Quick learner with good Computer Skills. Compassionate Patient Care Technician adept in managing heavy daily patient volume, including telephone triage, appointment scheduling and patient referral. Proficient in documentation and record maintenance. Dedicated to patient confidentiality. Quick learner with good computer abilities. Always giving 110% to my Team.
Overview
23
23
years of professional experience
Work History
Medical Assistant
Lakewood Primary Care & Wellness Med Spa
Dallas, TX
07.2024 - Current
- Collaborated with diverse coworkers to achieve goals and resolve issues related to products and services.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Performed EKGs, spirometry testing, audiograms and other diagnostic tests upon physician request.
- Instructed patients on medications and procedures to enhance understanding and adherence to physician's recommendations.
- Ensured accuracy of patient records using electronic health record systems to support effective patient care.
- Collaborated with insurance companies to verify coverage and eligibility.
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
- Conducted comprehensive gynecological examinations for diverse patient populations.
Medical Assistant
Caritas Walk In Clinic And Family Medicine
Garland, TX
01.2023 - Current
- Led a detailed medical assistant role with 10 years of experience in a busy family medicine practice, greeting 30+ patients daily.
- Blood Draws, Injections, Patient Scheduling, Patient Education
- Maintained and Cleaned all Medical exam Rooms And all Medical Equipment. Oversaw All supply Equipment. Ordered and stocked medical supplies to maintain inventory levels. Administered Patient Blood and urine Samples and prepared For lab Process.
- Managed patient medical records efficiently
- Performed data entry tasks with high accuracy
- Performed bookkeeping and filing tasks for accurate record management
- Recorded patient vital signs accurately
- Book Keeping And Filing And Filing
- Understood HIPAA and JCAHO regulations thoroughly
Medical Health Technician
Perimeter Behavioral Hospital Of Dallas
Garland, TX
01.2021 - 01.2023
- Administered oral medications or hypodermic injections, following physician's prescriptions and hospital procedures.
- Encouraged patients to develop work skills and participate in therapeutic activities, enhancing interpersonal skills and social relationships.
- Conducted or assisted in treatment and rehabilitation of mental health patients by performing basic assessment procedures.
- Conducted individual and group therapy sessions to implement therapeutic procedures.
- Developed or taught strategies to promote client wellness and independence.
- Conducted assessments and assisted in treatment and rehabilitation of mental health patients to support their recovery.
- Assisted patients with personal hygiene and grooming needs to promote comfort and dignity.
- Identified behaviors associated with substance abuse and recognized signs of being under the influence of alcohol or drugs.
- Bathed, fed and dressed patients based on individual abilities.
Medical Manager/ Medical Assistant
Multi Specialty Clinic of Texas
Garland, TX
01.2019 - 02.2021
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
- Coordinated scheduling and work activities for medical, nursing, and physical plant staff, ensuring optimal workflow and resource allocation.
- Maintained records management system to efficiently process personnel information and generate accurate reports.
- Established relationships with leadership and staff through attendance at board meetings and facilitation of interdepartmental information exchanges.
- Developed filing systems to improve patient records management and compliance with HIPAA and related confidentiality guidelines.
- Maintained records management system to process personnel information and produce reports.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Systematically organized patient charts to support efficient access to medical records., documents and supplies to maintain team productivity.
Front Office Surgery Scheduler
Phoenix children's hospital
Phoenix, Arizona
12.2010 - 12.2019
- Front office surgery scheduler. My current responsibility:
- Coordinated surgery scheduling and follow-ups to ensure seamless patient care
- Located scheduling barriers and implemented appropriate solutions.
- Performed clerical tasks, collected demographic data, and verified insurance eligibility to streamline patient registration
- Facilitated credentialing by preparing detailed referral documentation.
- Processed doctors' credentials and contracts for compliance and accuracy.
- Process doctors' credentials and contracts.
- Completed relevant insurance and other claim forms.
- Scheduled surgeries based on physician volume while ensuring timely confirmations.
Front Office Staff Member
SimonMed Imaging Radiology
Glendale, Arizona
02.2008 - 02.2010
- Simon med imaging radiology, As a front office staff member, my current responsibilities include:
- Coordinated in-office scheduling, pre-authorization, insurance verifications, patient and physician referrals, and patient transportation logistics.
- Retrieved all patient charts from the filing system.
- Pull all patient charts
- Transcribe dictation and manage distribution
- Handled doctor credentialing and managed contracts.
- Assisted with medical records and film check-in for CTs and X-rays.
- Managed inventory and supply levels for contrast materials, films, catheters, and other medical items, ensuring timely reordering of low-stock items.
- Transcribed practitioners' diagnoses and recommendations into medical records, ensuring accurate documentation and accessibility.
Medical Front Office Receptionist
Glendale Internal Medicine, PLLC
Peoria, Arizona
12.2005 - 01.2008
- Obtained insurance verifications, pre-authorizations, and pre-certifications
- Entered, verified, and updated patient information into systems
- Made appointments for patients on medical office software, contacted insurance companies on behalf of patients for approvals, and processed co-payments
- Scheduled patient exams around availability of physician
- Prepared for next day's patients by pulling charts and making confirmation calls
- Facilitated patient check-in and check-out processes at the front desk.
- Scheduled patient appointments using medical office software, liaised with insurance companies for approvals, and processed co-payments efficiently
- Handled incoming phone calls and managed switchboard message intake for the office.
- Triage patient calls and managed chart filling to streamline patient flow and support clinical staff
- Managed pre-certification and prior authorization processes for patient procedures.
- Discuss lab results with patients, answering patient questions (In office and Via Phone)
- Assisted doctors and staff with various administrative tasks to ensure smooth operations.
Leasing Agent
Del Mar Terrace Apt
Phoenix, AZ
03.2003 - 04.2005
- Conducted apartment showings to showcase features and address potential tenant inquiries.
- Coordinated administrative processes ensuring accurate handling of paperwork, credit checks, and rent collection
- Conducted weekly showings, converting prospects into qualified residents
- Researched and verified prospective tenant eligibility in alignment with government regulations
- Oversaw total operation, maintenance and administration of [Type] property with [Number] units
- Oversaw operations, maintenance, and administration of [Type] property with [Number] units
- Answering multi-phone lines. Direct call: take message corporate office
- Performed background checks on applicants to assess their eligibility for tenancy., Employment and eviction notices
- Executed faxing, filing, and photocopying tasks to maintain organized office documents. trained new employees in leasing consultant duties.
Education
Medical Assistant Certification -
The Bryman School Of Arizona
Phoenix, AZHigh School Diploma - General
Deming High School
Deming, NMSkills
- Medical Assistant
- Patient intake assessment
- Patient vital signs
- Blood Draws
- Injections
- Patient Scheduling
- Patient Education
- BLS
- CPR
- HIPAA Knowledge
- JCAHO Knowledge
- Insurance verification
- Record management
- Data entry
- Chart filling
- Patient registration
- Check-in/out
- Scheduling appointments
- Front desk reception
- Office Administration
- Office organization
- MS Office
- Microsoft Word
- Verification
- Faxing
- Illness management
- Collaborative care
- Patient-focused care
- Patient relationship management
- Clinical accountability
- Organization
Timeline
Medical Assistant
Lakewood Primary Care & Wellness Med Spa
07.2024 - Current
Medical Assistant
Caritas Walk In Clinic And Family Medicine
01.2023 - Current
Medical Health Technician
Perimeter Behavioral Hospital Of Dallas
01.2021 - 01.2023
Medical Manager/ Medical Assistant
Multi Specialty Clinic of Texas
01.2019 - 02.2021
Front Office Surgery Scheduler
Phoenix children's hospital
12.2010 - 12.2019
Front Office Staff Member
SimonMed Imaging Radiology
02.2008 - 02.2010
Medical Front Office Receptionist
Glendale Internal Medicine, PLLC
12.2005 - 01.2008
Leasing Agent
Del Mar Terrace Apt
03.2003 - 04.2005
Medical Assistant Certification -
The Bryman School Of Arizona
High School Diploma - General
Deming High School