Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of cliental Looking for a role where hard work and dedication will be highly valued.
Personable and dedicated worker with extensive experience in many industry feilds . Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing relationships.
Reliable demonstrating exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced environments, to manage goals and team development. History of thriving in team-oriented environments but also in a solo setting.
Work History
Manager
Spin it laundromat
WEST WARWICK, RI
Assigned work and monitored performance of project personnel.
Reviewed completed work to verify consistency, quality, and conformance.
Enforced customer service standards and resolved customer problems to uphold quality service.
Conducted performance evaluations, providing feedback and coaching for team development.
Coached, mentored and trained team members in order to improve their job performance.
Scheduled interviews for potential candidates and conducted reference checks prior to hire.
House Cleaner
41 North LLC
RI
Employed deep-cleaning techniques for areas in need of additional sanitation.
Maintain positive client relationship
Sanitized and cleaned sinks, mirrors, toilets and showers.
Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
Coordinated home cleaning schedule based on client availability and realistic time constraints.
Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
Cleaned homes following specific and detailed protocols and requests.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Swept, mopped, vacuumed and polished floors of all types.
Managed time effectively to complete tasks within designated timeframes.
Developed efficient cleaning routines that improved overall workflow and client satisfaction.
Responded promptly to client feedback, adapting services to meet specific needs and preferences.
Customer Service/ Cashier/ Sorter
Salvation Army Adult Rehabilitation Center/ Thrift Store
WEST WARWICK, Rhode Island
Maintained high volume tasks with residents ensuring all out met quality standards.
Processed customer payments quickly and returned exact change and receipts.
Maintained current knowledge of store and rehabilation center rules and regulations.
Provided excellent customer service by helping customers and residents within the store and training
Welcomed customers, offering assistance to help find store items.
Maintained work area and kept cash drawer organized.
Balanced cash drawers at the end of each shift.
Maintained healthy relationships with residents ensuring postive workforce skills.
Working closely with residents to ensure positive life styles
PCA
Spring Villa Assisted Living Facility
West Warwick, RI
Assisted residents with daily living activities to enhance comfort and independence.
Maintained cleanliness and organization of resident areas to promote a safe environment.
Monitored residents' physical and emotional well-being, reporting changes to healthcare providers promptly.
Supported recreational activities, fostering social engagement among residents and improving morale.
Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Education
High School Diploma -
Warwick Veterans High School
Warwick, RI
06-2001
No Degree -
CCRI
Warwick, RI
Skills
Customer service
Time management
Attention to detail
Effective communication
Client relations
Communication skills
Adaptability and flexibility
Teamwork and collaboration
Verbal and written communication
Staff training and development
Staff management
Timeline
Manager
Spin it laundromat
House Cleaner
41 North LLC
Customer Service/ Cashier/ Sorter
Salvation Army Adult Rehabilitation Center/ Thrift Store