Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Krystal Dittman

Centerville,PA

Summary

Hardworking employee with customer service, multitasking, organization and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Sales Associate/Cashier

Walmart
Titusville, PA
08.2014 - 07.2017
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Answered incoming calls and directed them to the appropriate department or individual.
  • Provided customer service support for customers with questions or technical issues.
  • Maintained a professional demeanor while handling customer calls.

Pharmacy Technician

Giant Eagle Pharmacy
Titusville, PA
09.2010 - 05.2012
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Managed filing of prescriptions, both electronically and manually.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.

Pharmacy Technician

UPMC Northwest
Seneca, PA
02.2007 - 12.2007
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Managed filing of prescriptions, both electronically and manually.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Assisted in training new employees on pharmacy procedures.

Sales Associate

Bon-Ton
Seneca, PA
03.2004 - 02.2007
  • Processed transactions using a point-of-sale system.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Computed purchases and received and processed cash or credit payment.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Answered incoming telephone calls to provide store, products and services information.
  • Engaged customers in friendly, professional dialogue to determine needs.

Cocktail Waitress

Cross Creek Resort
Titusville, PA
09.2003 - 02.2004
  • Communicated with customers to take drink orders accurately.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared and served alcoholic beverages in accordance with company standards.
  • Processed cash payments from customers using a point-of-sale system.
  • Received payment by cash or credit card and return change when necessary.
  • Provided excellent customer service at all times.
  • Maintained tidiness and organization throughout bar area.

Education

High School Diploma -

Titusville Senior High School
Titusville, PA
06-2003

Skills

  • Product Sales
  • Payment Processing
  • Written and oral communication skills
  • Cash Register Operation
  • Store Opening and Closing
  • Stocking and Receiving
  • Exceptional customer service
  • Policy and Procedure Adherence
  • Inventory Tracking
  • Problem-solving skills
  • Excellent communication skills
  • Sales Training
  • Cash Handling
  • Reliable and punctual
  • POS System Operation
  • Verbal/written communication
  • Energetic self-starter
  • Outgoing Personality
  • Strategic Planning
  • Positive and professional

References

References available upon request.

Timeline

Sales Associate/Cashier

Walmart
08.2014 - 07.2017

Pharmacy Technician

Giant Eagle Pharmacy
09.2010 - 05.2012

Pharmacy Technician

UPMC Northwest
02.2007 - 12.2007

Sales Associate

Bon-Ton
03.2004 - 02.2007

Cocktail Waitress

Cross Creek Resort
09.2003 - 02.2004

High School Diploma -

Titusville Senior High School

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Krystal Dittman