Krystal Hodgson
Warehouse Worker
Seymour,TN
Summary
Proven Quality Assurance Specialist with a track record of enhancing product compliance and customer satisfaction at Temporay Agencies. Leveraged analytical thinking and problem-solving skills to introduce automation, significantly improving workflow efficiency. Excelled in a fast-paced environment, demonstrating exceptional detail orientation and a commitment to quality standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist/Mfg
Temporay Agencies
04.2022 - Current
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- I worked for a 2nd & 3rd party sorting companies inside of DENSO. and other carpart manufacturers in Maryville. I was responsible for making sure the car part met quality standards while looking for any defects. I used various instruments such as gauges and also did a visual to determine if these parts were good or bad. Bending,lifting, and standing were part of the process. I used a Pallet Jack to move parts. I was responsible for making sure our work area was a clean safe environment. I also have been introduced to operating machines on the production line in timely fast-paced environment.
Server/Area Manager of Operations
Dots Restraunt & Catering
01.2021 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Bachelor of Science - Accounting
Mount Aloysious
Cressona, PA05-2009
Skills
- Detail-oriented
- Quality assurance
- Analytical thinking
- Problem-solving skills
- Quality system implementation
Certification
Certified Peer Recovery Support Specialist
Timeline
Quality Assurance Specialist/Mfg
Temporay Agencies
04.2022 - Current
Server/Area Manager of Operations
Dots Restraunt & Catering
01.2021 - 03.2022
Bachelor of Science - Accounting
Mount Aloysious
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