Krystal McCarty
Summary
Creative Operations & Design Coordinator with a seasoned level of visual styling and sales experience. Contains the prevailing ability to build a strong client rapport for optimal loyalty and brand development. Proficient in leading design projects from concept to completion while meeting client needs and company objectives. Organized professional confident working independently or as part of a team.
Overview
2025
2025
years of professional experience
Work History
Customer Care Representative
John Casablancas International
10.2024 - Current
- Responds to customer needs through competent customer service and prompt problem-solving while building rapport and fostering positive relationships through active listening and empathetic responses.
- Utilizes CRM systems to accurately track customer interactions and update account information.
Operations Coordinator & Commercial Accounts Lead
Living Spaces
08.2024 - 09.2024
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Lead successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Sustained close client connections, fostering clear communication channels to encourage loyalty and preservation.
Design Studio Specialist
Living Spaces
03.2024 - 09.2024
- Conducted thorough client consultations to evaluate needs, preferences, and budget constraints for optimal outcomes.
- Created mood boards and 3D renderings to present design concepts clearly to clients, facilitating informed decision-making.
- Designed functional and visually appealing residential interiors, demonstrating attention to detail and creativity.
Sales Representative & National Talent Coordinator
John Casablancas International
07.2022 - 02.2024
- Recruited potential talent for company audition and coordinated interview process to determine representation eligibility.
- Created and conducted an informative, yet comfortable interview experience with new prospects regularly resulting in an above-average retention rate for enrollment in professional development program.
Digital & Visual Stylist
Nordstrom
10.2017 - 05.2022
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on individual needs and preferences.
- Implemented creative solutions to display limitations, optimizing available space while maintaining aesthetic appeal.
Shop Manager
BCBGMAXAZRIA
06.2015 - 11.2016
Assistant Visual Merchandise Manager
DSW
11.2016 - 10.2017
Digital & Visual Stylist, Logistics Processor
Nordstrom
10.2017 - 05.2022
Sales Representative & National Talent Coordinator
John Casablancas International
07.2022 - 02.2024
- Recruited potential talent for company audition and coordinated interview process to determine representation eligibility.
- Created and conducted an informative, yet comfortable interview experience with new prospects regularly resulting in an above-average retention rate for enrollment in professional development program.
Writer
Private Forum
08.2021 - Current
- Develops engaging articles for online publications, resulting in increased readership and social media shares.
- Adheres to style guides and editorial standards, ensuring consistency across all written materials produced for publication.
- Utilizes search engine optimization techniques in article creation, resulting in higher search rankings for targeted keywords.
Shop Manager
BCBGMAXAZRIA
Education
Associate of Arts - Interior Architecture And Design
University of California
Los Angeles, CA03-2027
Skills
- Creative Operations & Project Management
- Customer Relationship Management
- Digital & Visual Styling
- Staff & Sales Strategy Development
- Marketing & Computer Operations
- Interpersonal Communication
- Interior & Custom Furniture Design
- Space Planning & 3D Rendering
Timeline
Customer Care Representative
John Casablancas International
10.2024 - Current
Operations Coordinator & Commercial Accounts Lead
Living Spaces
08.2024 - 09.2024
Design Studio Specialist
Living Spaces
03.2024 - 09.2024
Sales Representative & National Talent Coordinator
John Casablancas International
07.2022 - 02.2024
Sales Representative & National Talent Coordinator
John Casablancas International
07.2022 - 02.2024
Writer
Private Forum
08.2021 - Current
Digital & Visual Stylist
Nordstrom
10.2017 - 05.2022
Digital & Visual Stylist, Logistics Processor
Nordstrom
10.2017 - 05.2022
Assistant Visual Merchandise Manager
DSW
11.2016 - 10.2017
Shop Manager
BCBGMAXAZRIA
06.2015 - 11.2016
Shop Manager
BCBGMAXAZRIA
Associate of Arts - Interior Architecture And Design
University of California
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