Krystal Muhammad

• Collaborated with cross-functional teams to develop strategies for minimizing financial losses in bankruptcy situations.
• Served as a subject matter expert on bankruptcy matters within the organization, providing guidance to colleagues on complex issues as needed.
• Performed quality assurance reviews on bankruptcy cases to ensure accuracy in documentation and adherence to relevant regulations.
• Managed high-profile bankruptcy cases, ensuring timely resolution and adherence to legal requirements.
• Maintained up-to-date knowledge of changing bankruptcy laws and regulations participating in ongoing professional development initiatives.
• Developed professional relationships with bankruptcy attorneys, trustees, other legal counsel and bankruptcy court personnel.
• Received and submitted customer payments to further reduce open account balances.
• Complete full audits on acquired accounts
• Train new Bankruptcy Specialists

• Identified issues of non-compliance and elevated reports to senior personnel.
• Trained and reviewed work of junior personnel on departmental responsibilities.
• Performed continuous random spot reviews of daily log pages, non-routine and work package contents for completeness, correct use of appropriate references and approved data.
• Participated in compliance inquiries and provided interpretation of data to guide investigators in creation of Corrective and Preventive Actions.
• Reduced production errors through consistent monitoring and detailed reporting of quality control processes.
• Liaised between quality control and other departments and contractors, providing project updates and consultation.
• Enhanced financial accuracy by conducting thorough reviews and reconciling discrepancies in financial statements.
• Established strong relationships with vendors and customers by addressing inquiries promptly and resolving disputes amicably.
• Tracked funds, prepared deposits and reconciled accounts.

Team Lead

• Managed 3 different Teams - ranging from 6 to 11 specialists