Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Krystal Muller

Honolulu

Summary

I am a team-player, and also very punctual. When put to a task, I make sure to get it done. I'm also a problem solver, and detail oriented. I stay calm during difficult situations, and when needed I can be attentive. I'm also an honest and straightforward individual. I am also known to be reliable and proactive.

Overview

20
20
years of professional experience

Work History

ATW Customer Service Rep

United Airlines
05.2018 - 06.2025

Working as an ATW, I start the shift with Checking-in passengers at the counters. Afterwards, it would either be opening Security Screening room to let passengers in or managing the Gate. When aircraft is on the ground, atw agents go up to conduct full cabin inspection. I also worked as a Baggage Service Officer. If a passenger has a delayed or damaged bags, I would open up baggage file for said passenger.

Tax Auditor

Marshall Islands Social Security Administration
11.2011 - 05.2018

Businesses on island are required to submit their quarterly social security employee wages/taxes, and my position was to audit the businesses making sure all wages were reported correctly. I resigned to join United Airlines at Majuro Station.

Customer Service Representative

Burlington Coat Factory Department Store
08.2005 - 07.2007

I worked in Coats department. I helped customers get fitted for their right sizes. Some days, I was a back-up cashier when needed. I resigned when I had my first born.

Education

Associate of Arts - Liberal Arts

Portland Community College

Associate of Arts - General Studies

Leeward Community College
Pearl City, HI

High School Diploma -

Assumpton High School
Majuro, Marshall Islands
05-2002

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Languages

English
Native or Bilingual
Marshallese
Native or Bilingual

Timeline

ATW Customer Service Rep

United Airlines
05.2018 - 06.2025

Tax Auditor

Marshall Islands Social Security Administration
11.2011 - 05.2018

Customer Service Representative

Burlington Coat Factory Department Store
08.2005 - 07.2007

Associate of Arts - Liberal Arts

Portland Community College

Associate of Arts - General Studies

Leeward Community College

High School Diploma -

Assumpton High School
Krystal Muller