Krystal Parrish
Franklinton,NC
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities. Efficient and accurate Certified Pharmacy Technician thrives in fast-paced settings. Team player with strong customer engagement and data entry skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Granville Medical Center
Oxford, NC
07.2022 - Current
- Communicated with nursing and medical personnel regarding medication orders or drug therapy issues.
- Interpreted and processed medication orders under supervision of pharmacist.
- Compounded and prepared medications according to prescription orders.
- Supported timely and proper processing of prescriptions in collaboration with healthcare professionals.
- Checked pharmacy area regularly to ensure it was kept neat, clean and free of debris.
- Entered data and prescriptions into patient profiles using Meditech.
- Trained individuals in how to use devices to promote optimal medical support.
- Entered patient's information into computer system and updated existing data.
- Followed company guidelines for scanning and keying in items.
- Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
Certified Pharmacy Technician
Walgreens
Oxford, NC
10.2021 - 07.2022
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Maintained clean and organized pharmacy shelving and work areas.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Established and updated patient profiles, medications and insurance details.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Compiled customer demographic, allergy and medical history background.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Prepared pricing and instruction labels for placement on prescriptions.
- Adhered to infection control policies and procedures to prevent spread of disease.
- Educated patients on prescription instructions and answered questions regarding drug side effects.
- Merchandised related products to drive pharmacy department sales.
Online Personal Shopper
Walmart
Oxford, NC
02.2021 - 10.2021
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Secured and stored items until customer pickup.
- Greeted customers and answered product or service questions.
- Scanned items when pulling from shelves to update system stock information.
- Assisted teammates with daily tasks during peak periods.
- Completed pickup and shopping orders for customers within local area.
- Listened to customer needs to identify and recommend best products and services.
- Suggested comparable products to replace out-of-stock items.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Asked store associates for help locating missing products.
- Followed application instructions closely and reviewed deliveries to minimize errors.
- Maximized hourly rate by organizing shopping trips and planning efficient routes.
Gift Shop Associate
Supply Line Country Market
Henderson, NC
03.2019 - 02.2021
- Kept shelves stocked and well-organized to maximize customer sales.
- Recommended, selected and located merchandise based on customer desires.
- Bagged or packaged purchases and wrapped gifts.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Greeted customers to determine wants or needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Cleaned shelves, counters and tables to maintain organized store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Recommended merchandise to customers based on needs and preferences.
- Prepared merchandise for purchase or rental.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Exchanged merchandise for customers and accepted returns.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered store and merchandise questions and led customers to wanted items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained records related to sales for store management.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
Education
High School Diploma -
Oxford Preparatory
Oxford, NC05.2020
Some College (No Degree) - Mathematics
Vance-Granville Community College
Henderson, NCSome College (No Degree) - Mathematics
Roanoke College
Salem, VASkills
- Problem-Solving Skills
- FDA Compliance
- Drug Inventory Control
- Point of Sale Systems Proficiency
- Pharmacy Operations
- Aseptic Techniques
- Proper Labeling Procedures
- Bulk Medicine Prepacking
- Prescription Filling and Labeling
- Inventory Management
- Storage Maintenance and Security
- Regulatory Compliance
- Patient Profile Setup
- Chemical Handling
- Relationship Building
- Prescription Pricing
- Inventory Tracking
- Wholesale Ordering
- Equipment Cleaning and Maintenance
- Customer Service
- Cleaning and Sanitizing
- Prioritization and Organization
- Medication Storage and Labeling
- Payment Processing
- Dispensing Medications
- Detail-Oriented
- Answering and Routing Calls
- Recordkeeping and Documentation
- Medication Documentation
- Data Entry
- Prescription Order Verification
- Verbal and Written Communication
- Prescription Refill Fulfillment
- Workflow Optimization
- Stocking Medications
- Filling Prescriptions
- Troubleshooting Malfunctioning Equipment
- Quality Assurance and Control
- Patient Paperwork
- Insurance Verification
- Insurance Billing
- Prescription Verification
Additional Information
- I am currently employed as a full-time Certified Pharmacy Technician at Granville Medical Center Hospital. I plan to keep this job as my main job/source of income. I am looking for an additional income in a part time/PRN position, preferably remote/work from home.
Certification
- Certified by the Pharmacy Technician Certification Board (PTCB)
- Certified Pharmacy Technician (CPhT)
- Licensed Pharmacy Technician
Timeline
Certified Pharmacy Technician
Granville Medical Center
07.2022 - Current
Certified Pharmacy Technician
Walgreens
10.2021 - 07.2022
Online Personal Shopper
Walmart
02.2021 - 10.2021
Gift Shop Associate
Supply Line Country Market
03.2019 - 02.2021
High School Diploma -
Oxford Preparatory
Some College (No Degree) - Mathematics
Vance-Granville Community College
Some College (No Degree) - Mathematics
Roanoke College
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