Krystal Phillips
Covenant Medical/ Roane County Family Practice
Harriman,USA
1
Certification
21
years of professional experience
Oversaw patient care delivery in various healthcare settings, emphasizing compassionate service. Managed administrative operations to enhance nursing efficiency. Leveraged 20 years of experience in geriatric, pediatric, and adult care to foster effective communication with patients and families. Led supervisory initiatives at NHC Farragut, ensuring compliance with care standards. Cultivated a strong reputation for elevating patient satisfaction and maintaining adherence to administrative protocols.
Work History
LPN, Clinical Cordinator, MDS Nurse
12 Years 2 Months- Helped train the facilities in Knoxville, Nashville and Johnson City as a knowledge champion in computer skills to remove paper charting and transition to all electronic data in LG computer system
- Directly worked in assisting administration by working Directly with the administrator and director of nursing
- Clinical nurse supervisor
- Acted as patient advocate and implemented total patient care through a team nursing process covering 10-16 high acuity patients per shift.
- Trained staff nurses to provide top-quality patient care.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Partnered with team of Registered Nurses to ensure overall well-being of all patients.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Willing to Learn any new processes and procedures to achieve the best possible care and experience for others.
- For patients of all ages.
- Maintained patient charts and confidential files.
- Evaluated patient care needs, prioritized treatment and maintained patient flow.
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.
- Took and recorded patients' temperature, pulse and blood pressure.
- Responsible for primary care, case management and medication management.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
LPN
2 Years 2 Months- glucose and administered injections.
- Skillfully performed suture removals.
- Medication adm and procedures
- Hippa and quality control trainer
- Direct patient care while assisting the attending medical doctors
Medical Office Assistant
7 Years 11 Months- Managed patient scheduling, ensuring efficient appointment flow and minimal wait times while providing patient care.
- Facilitated prioritization of physician and patient needs to enhance care delivery.
- Processed insurance claims accurately, reducing reimbursement delays and improving cash flow.
- Facilitated accurate patient record management to support regulatory compliance and enhance data integrity.
- Coordinated communication between providers and patients, enhancing overall service delivery and satisfaction.
- Supervised and management of all office samples and as a diabetic champion trainer
- Helping with accuracy of meeting quality measures for Medicare regulations and guidelines
- Assisting patients in receiving the best care possible and helping address all patient needs.
- Facilitated documentation processes and ensured client demands were effectively communicated.
Education
License/ Applied Science - Practical Nursing/ IV Certification
- Coursework in Acute Care Nursing
- Coursework in Adult and Family Health
- Coursework in Women's Health
- Coursework in Diabetes Management
Certificate - Medical Terminology
Achieved Certificate of Medical Terminology.
High School Diploma
Skills
Leveraged health and wellness expertise to enhance patient care delivery.
Oversaw documentation and scheduling processes to increase efficiency.
Led medication administration with a focus on safety and accuracy.
Conducted comprehensive physical examinations to assess patient health.
Utilized in-depth knowledge of medical terminology to facilitate communication.
Championed compliance reporting initiatives to ensure regulatory adherence.
Demonstrated strong medical ethics in all patient interactions.
Optimized computerized charting practices to streamline operations.
Cultivated a caring and enthusiastic environment for patient support.
Directed training for both inpatient and outpatient care teams.
Implemented acute and rehabilitative care strategies for improved outcomes.
Coordinated mobility assistance to enhance patient independence.
Gained valuable experience in both OR and ER settings.
Supervised and managed nursing staff and aides for optimal team performance.
Certification
- CPR certified through American RED CROSS for professional rescuer.
- Licensed Nurse in the State of TN, License number 70111.
- AANAC RACT Certified since 2014.
Timeline
Medical Office Assistant
Covenant Medical/ Roane County Family Practice
09.2018 - CurrentRead More
LPN, Clinical Cordinator, MDS Nurse
NHC Farragut
07.2007 - 09.2019Read More
LPN
Roane County Medical
05.2005 - 07.2007Read More
Midway High School
High School Diploma
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Tennessee College of Applied Science
Certificate from Medical Terminology
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Tennessee College Of applied Science
License/ Applied Science from Practical Nursing/ IV Certification
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