KRYSTAL PORRASPITA
Lyndhurst
Summary
Dynamic property management executive with a proven track record of driving profitability and tenant satisfaction across large-scale residential and commercial portfolios. Expertise in HUD Project-Based Section 8 compliance, operational excellence, and staff development. Adept at creating strategic initiatives to increase revenue, optimize processes, and ensure regulatory compliance. Recognized for exceptional leadership, negotiation, and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Property Manager
JCM Living
01.2023 - Current
- Spearhead operations for a multi-unit residential portfolio, consistently achieving >95% occupancy rates
- Implement strategic vendor negotiations, reducing service costs by 15%
- Lead a high-performing leasing team, boosting annual revenue through effective sales training and resident retention strategies
- Streamline financial reporting and capital improvement planning, aligning with organizational goals
- Drive compliance with state and federal regulations, ensuring seamless audits
- Plan and execute community engagement initiatives, elevating tenant satisfaction scores by 20%
- Recognized as Top Performer for exceptional leadership and results in 2023 and 2024
Assistant General Manager
Dermot Co
10.2020 - 01.2023
- Directed operations for 500+ luxury apartments and 3 commercial properties, managing budgets of $10M+
- Increased NOI by 12% through strategic expense management and enhanced revenue streams
- Championed a resident retention program, resulting in a 15% lease renewal rate improvement
- Led cross-functional teams in capital projects, securing on-time and on-budget completion
- Conducted comprehensive property inspections, enhancing asset value and curb appeal
Leasing Manager
Lincoln Property Company
08.2018 - 10.2020
- Managed day-to-day operations during ownership transitions, maintaining operational continuity
- Designed and executed marketing campaigns, driving a 20% increase in lead generation
- Coordinated complex tenant relocations, completing all moves within tight deadlines
- Streamlined record-keeping systems, ensuring compliance and improving audit readiness
- Mentored leasing staff, improving team performance and individual closing rates
Leasing Professional
Greystar
01.2015 - 09.2018
- Maintained 95%+ occupancy for a 400+ unit portfolio through innovative pricing and outreach
- Optimized NOI by analyzing operational data and implementing targeted strategies
- Enhanced resident satisfaction by resolving tenant issues promptly and efficiently
- Developed referral programs, driving consistent growth in qualified leads
Education
Bachelor of Science - Sociology
University of Colorado Denver
Denver, COSkills
- Strategic Planning
- Operational Leadership
- HUD Regulations Expertise
- Fair Housing Regulations Expertise
- Financial Management
- Budget Optimization
- Project Management
- Vendor Management
- Staff Development
- Team Leadership
- Data-Driven Market Analysis
- Client Relationship Management
- Yardi
- Entrata
- MRI
- MS Office Suite
Personal Information
Title: Property Management Executive
Awardsrecognition
- Top Performer, JCM Living, 2023
- Top Performer, JCM Living, 2024
- Leasing Excellence Award, Greystar, 2017
Timeline
Property Manager
JCM Living
01.2023 - Current
Assistant General Manager
Dermot Co
10.2020 - 01.2023
Leasing Manager
Lincoln Property Company
08.2018 - 10.2020
Leasing Professional
Greystar
01.2015 - 09.2018
Bachelor of Science - Sociology
University of Colorado Denver
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