Krystal Settle
Warrenton,VA
Summary
Results-driven Assistant Manager with expertise in team leadership and project management. Skilled in leading diverse teams, enhancing operational efficiency, and elevating customer satisfaction. Proven capacity to manage multiple priorities while delivering exceptional service and solutions that support business objectives.
Overview
19
19
years of professional experience
Work History
Inside Sales Account Representative
Pepsi
Warrenton, VA
01.2025 - 09.2026
- Managed beverage account orders for Pepsi retail customers
- Processed sales calls and maintained customer records in CRM
- Resolved pricing and delivery questions with store managers
Manager
Anytime Fitness
Manassas, Virginia
12.2019 - 12.2024
- Coordinated class schedules, personal training sessions, and facility usage calendars.
- Handled member questions, complaints, and service requests with clear communication.
- Enforced safety rules and equipment checks across workout areas and training rooms.
- Maintained cleanliness standards for equipment, amenities, and common gym spaces.
- Negotiated contracts with vendors and suppliers on behalf of the company.
Manager
Tropical Smoothie
Warrenton, Virginia
10.2016 - 11.2019
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Monitored staff performance and addressed issues.
- Resolved member concerns and supported retention through friendly service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Store Manager
Dollar Tree
Stafford, Virginia
01.2008 - 09.2016
- Directed store operations, aligning daily workflows with company standards
- Managed inventory controls, receiving, and stock replenishment processes
- Monitored cash handling, deposits, and register procedures
- Resolved customer concerns, protecting brand service expectations
- Identified areas of improvement in store operations processes.
- Monitored stock levels regularly to avoid out-of-stock situations.
- Maintained records of daily transactions using point-of-sale systems.
Education
Liberty Highschool
Bealeton, VASkills
- Customer service
- Effective communication
- Conflict resolution
- Team leadership
Timeline
Inside Sales Account Representative
Pepsi
01.2025 - 09.2026
Manager
Anytime Fitness
12.2019 - 12.2024
Manager
Tropical Smoothie
10.2016 - 11.2019
Store Manager
Dollar Tree
01.2008 - 09.2016
Liberty Highschool