Summary
Overview
Work History
Education
Skills
Timeline
Generic

KRYSTAL SHEPHERD

Fort Worth,Texas

Summary

Seeking the opportunity to work with and help people. I possess the ability to multi-task, prioritize and be efficient in what I do. All opportunities offered I will complete with diligence. Organized Multi-task People Person Mediation Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Overview

14
14
years of professional experience
3
3
years of post-secondary education

Work History

Waitress

DENNY'S
Grand Prairie, TX
  • I helped greet customers, take orders, stock, do dishes, make desserts and served the customers
  • Cashier
  • Took orders, stocked and customer service

Delivery Driver

DoorDash
Fort Worth, TX
01.2021 - Current
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Expedited deliveries to meet customer deadlines and requirements.

Customer Service

MY FAMILY, Home Mom
Fort Worth, Texas
02.2009 - Current
  • Over the phone taking orders, setting appointments & complaints
  • I managed the budget and inventory
  • Researched and ordered parts
  • Ensured and nourished my children's development, oversaw all systems and procedures on a day to day basis within the family system, budgeted for and allocated appropriate expenditures, problem-solving,planning/organizing.

Order Entry/Customer Service Representative

General Magnaplate
Arlington, TX, TX
01.2021 - 11.2021
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.

Shift Manager

Dairy Queen
10.2018 - 01.2020
  • Opened and closed the store, lead a great team, problem solved from work issues to customer service issues
  • Took inventory and stocked, handled inspections and maintained safety procedures and employee schedules.

Receptionist

CLINT'S AUTO REPAIR
Fort Worth, Texas
07.2014 - 08.2016

Education

GED -

Tarrant County Community College
07.2018 - 05.2019

a certificate in Health Administration - undefined

01.2020 - 05.2021

Associates Degree - undefined

Tarrant County

Associates of Arts Degree - undefined

Bachelor of Science - Bachelors of Science & Health Administration

University of Pheonix
08.2022 - Current

Skills

Managing Prioritiesundefined

Timeline

Bachelor of Science - Bachelors of Science & Health Administration

University of Pheonix
08.2022 - Current

Delivery Driver

DoorDash
01.2021 - Current

Order Entry/Customer Service Representative

General Magnaplate
01.2021 - 11.2021

a certificate in Health Administration - undefined

01.2020 - 05.2021

Shift Manager

Dairy Queen
10.2018 - 01.2020

GED -

Tarrant County Community College
07.2018 - 05.2019

Receptionist

CLINT'S AUTO REPAIR
07.2014 - 08.2016

Customer Service

MY FAMILY, Home Mom
02.2009 - Current

Waitress

DENNY'S

Associates Degree - undefined

Tarrant County

Associates of Arts Degree - undefined

KRYSTAL SHEPHERD