Krystal Smith
Pasadena,TX
Summary
Personable Medical Assistant bringing 18 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
16
16
years of professional experience
Work History
Senior Medical Assistant
Houston Methodist Primary Care Group
10.2023 - Current
- Administered injections skillfully using proper technique while maintaining a comforting bedside manner with apprehensive patients.
- Maintained a clean and organized work environment, adhering to infection control guidelines for optimal patient safety.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Lead Medical Assistant
Sanitas Medical Center
07.2021 - Current
- Supervised, trained and coached team of medical assistants.
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
- Set up, cleaned and stocked examination rooms with medical supplies.
- Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
- Scheduled appointments for patients via phone and in person.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Correctional Officer III/Commissary Manager
Texas Department Of Criminal Justice
01.2018 - 03.2020
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Maintained custody and control of 1400 inmates housed in minimum and medium security unit.
Medical Assistant
Dr. Dhatri Kodali MD-Tx Oncology
02.2016 - 01.2017
- Recorded patients medical history, vital statistics and test results in medical records
- Obtained records and results from other physicians to place in patients medical record
- Made office visit, lab and CT appointments
- Stocked, cleaned and sanitized exam rooms
- Worked with EMR program iKnowMed Generation 2 Oncology, McKesson Specialty Health
Medical Assistant
Dr. Deepak Pattanaik MD-Family Practice
06.2009 - 07.2015
- Performed multiple tasks such as patient assessment, vital signs, phlebotomy, administered vaccines and injections, prior authorizations for patients medications, referrals for special diagnostic procedures
- Performed EKG's, spirometry, bone density and ABI's
- Radiology x-rays to include chest and extremities
- Worked with Medisoft and Office Hours then transitioned to EMR eClinical Works
Medical Assistant
Dr. Ben Covington, MD- Family Practice
11.2008 - 02.2009
- Recorded patients medical history, vital statistics and test results in medical records
- Administered injections and also vaccines to include allergy vaccines
- Set up sterile fields for minor surgical procedures and assisted physician during procedure
- Worked with EMR, Logician
Education
Certificate - Corrections
Frank Phillips College
Certificate - Medical Assisting/Phlebotomy
Polytechnic Institute
High School Diploma -
Dumas High School
Bachelor of Science - BSN
San Jacinto College District
Skills
- Updating Medical Records
- Appointment Scheduling
- Multitasking and Prioritization
- Operating EKG Equipment
- Time Management
- Examination Preparation
- Medical Billing
- Check-In and Check-Out Procedures
- Proper Sterilization Techniques
- Documentation Procedures Expert
- Supervision
Timeline
Senior Medical Assistant
Houston Methodist Primary Care Group
10.2023 - Current
Lead Medical Assistant
Sanitas Medical Center
07.2021 - Current
Correctional Officer III/Commissary Manager
Texas Department Of Criminal Justice
01.2018 - 03.2020
Medical Assistant
Dr. Dhatri Kodali MD-Tx Oncology
02.2016 - 01.2017
Medical Assistant
Dr. Deepak Pattanaik MD-Family Practice
06.2009 - 07.2015
Medical Assistant
Dr. Ben Covington, MD- Family Practice
11.2008 - 02.2009
Certificate - Medical Assisting/Phlebotomy
Polytechnic Institute
High School Diploma -
Dumas High School
Certificate - Corrections
Frank Phillips College
Bachelor of Science - BSN
San Jacinto College District
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