Krystal Spencer
Daly City,CA
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
San Francisco Campus For Jewish Living
05.2023 - Current
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
- Utilized restorative care techniques to promote patient independence.
- Completed in-service training and attended performance improvement meetings.
- Answered call lights to provide emergency treatment and assistance to patients.
- Prepared residents for meals and assisted with feeding.
- Observed infection control procedures and guidelines to safeguard patients and teams.
- Developed trusting relationships and provided emotional support to patients and families.
- Observed changes in patient status and response and immediately communicated concerns to nursing staff.
Lead Consultant
FedEx Office
09.2021 - 10.2022
- Executed company policies, procedures, and safety standards to ensure proper cleanliness and safety of office and equipment
- Led team of store consultants to effectively complete consultation projects by delegating tasks and ensuring theteam stays on budget for customers
- Finding solutions to customer needs during consultations by utilizing consultive skills to anticipate customers' needs and suggesting alternative solutions when needed
- Completing tasks for various events by utilizing various software like Adobe Acrobat, Photoshop, etc
- Helped improve store key performance index by providing the team with different ways to improve their customer service skills which resulted in more surveys and better rankings for the store
- Led as an example to my team by upholding FedEx standards and values to ensure customer satisfaction and also helping maintain a clean and organized environment for the safety of the team and customers.
Amazon Associate
Amazon | California
09.2020 - 05.2021
- Ensuring customer orders are delivered on time by working effectively and efficiently in a fast-paced environment alongside team members
- Helping improve warehouse procedures by contributing ways to improve and optimize warehouse procedures
- Inspecting products for damage while unloading and receiving incoming inventory
Education
Certification - Nursing Assistant
Northern California Nursing Academy
03.2023
High School Diploma -
St Hugh's High
06.2016
Skills
- Attention to Detail
- Monitor and report patient health conditions
- Effective Communication
- Companionship and Emotional Support
- Patient Relationship-Building
- ADLs Assistance
- Observation Documentation
- Intake Recording
- Infection Control Procedures
- Patient care
- Reliable team player
Certification
- Certified Nursing Assistant
- CPR Certification
- BLS Certification
Timeline
Certified Nursing Assistant
San Francisco Campus For Jewish Living
05.2023 - Current
Lead Consultant
FedEx Office
09.2021 - 10.2022
Amazon Associate
Amazon | California
09.2020 - 05.2021
High School Diploma -
St Hugh's High
- Certified Nursing Assistant
- CPR Certification
- BLS Certification
Certification - Nursing Assistant
Northern California Nursing Academy
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