Krystal Talamantes
Brea,CA
Overview
3
3
years of professional experience
Work History
Sales Supervisor
Steven Madden
Brea, CA
08.2025 - Current
- Trained 10+ new sales staff on product knowledge and customer service techniques.
- Analyzed sales data to identify trends and improve sales strategies by 10%.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services to help boost conversion rate by 12%.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
Sales Associate
Steve Madden
Brea, CA
04.2024 - 08.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained visual merchandising standards to promote brand image and attract customers.
- Processed transactions accurately and efficiently using POS systems.
Sales Associate
Target
Diamond Bar, CA
10.2022 - 02.2024
- Monitored inventory levels, restocking products as needed to optimize sales opportunities.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Baking And Pastry
Mt. San Antonio College
Walnut, CA05.2024
Skills
- Google Workspace (docs & drive)
- Microsoft Office (excel, outlook, word, teams)
- Sales strategies
- Goals and performance
Timeline
Sales Supervisor
Steven Madden
08.2025 - Current
Sales Associate
Steve Madden
04.2024 - 08.2025
Sales Associate
Target
10.2022 - 02.2024
Baking And Pastry
Mt. San Antonio College
Awards
Top Seller (highest in sale goals)
Steve Madden - Brea, CA