Krystal Taylor
Akron
Summary
Dynamic and detail-oriented professional with extensive experience as a Dog Groomer at K-9 Casa Pet Spa. Proven ability in customer service and time management, enhancing client retention through exceptional grooming services and effective communication. Skilled in maintaining hygiene standards and managing records, ensuring a safe and welcoming environment for pets and their owners.
Overview
8
8
years of professional experience
Work History
Professional Dog Groomer
K-9 Casa Pet Spa
03.2017 - Current
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
- Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
- Exemplified excellent time management skills by consistently completing grooming appointments within the allotted timeframe without compromising service quality.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased client retention through excellent communication and rapport-building with pet owners.
Store Manager
Thrashers Feed and Supply
01.2025 - 08.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
Education
Brookwood High School
Brookwood05-2006
Skills
- Team leadership
- Customer service
- Time management
- Decision-making
- Safe handling practices
- Record keeping
- Cleaning and sanitizing
- Patience and tact
Timeline
Store Manager
Thrashers Feed and Supply
01.2025 - 08.2025
Professional Dog Groomer
K-9 Casa Pet Spa
03.2017 - Current
Brookwood High School
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