Amanda Ruhe
Fetch Pet Emporium
Fremont,NE
10
years of professional experience
Experienced service professional with leadership experience in bar operations, customer support, and dog grooming. Skilled in complaint resolution, team leadership, and strategic planning, with a strong focus on quality service, safety, and customer satisfaction.
Work History
Professional Dog Groomer
2 Months- Assessed coat condition and selected grooming methods aligned with breed standards and pet needs.
- Bathed, brushed, and dried pets using appropriate grooming tools and coat-specific techniques.
- Detangled matted fur and removed loose undercoat while maintaining pet comfort and safety.
- Trimmed nails, cleaned ears, and completed routine hygiene services with careful handling.
Professional Dog Groomer (manager)
2 Years 6 Months- Performed breed-specific haircuts, styling, and finishing for dogs of varying coat types.
- Bathed, dried, and brushed pets using appropriate grooming tools and safety techniques.
- Trimmed nails, cleaned ears, and inspected coats for mats, skin issues, and parasites.
- Communicated grooming options and service recommendations clearly with pet owners.
Bar Manager
5 Years- Directed bar operations, aligning staffing, service standards, and guest satisfaction during peak service periods.
- Scheduled and trained bartenders, strengthening product knowledge, speed, and consistent drink execution.
- Managed inventory controls, reduced waste, and maintained accurate liquor, beer, and supply levels.
- Monitored cash handling, reconciled daily sales, and resolved register discrepancies.
- Enforced responsible alcohol service, sanitation standards, and compliance with local regulations.
Customer Service Representative
2 Years 7 Months- Resolved customer inquiries and service issues with accurate account updates and clear communication.
- Processed service requests, dispatch details, and billing questions using internal tracking systems.
- Documented customer concerns and service notes to maintain accurate records and follow-up actions.
- Coordinated pickup schedules and route changes to support timely sanitation service delivery.
Education
High School Diploma
No Degree - Graphic And Digital Design
Skills
Customer service
Complaint handling
Grooming techniques
Data entry
Call center operations
Grooming techniques
Grooming consultations
Customer education
Team leadership
Issue resolution
Strategic planning
Timeline
Professional Dog Groomer
Fetch Pet Emporium
09.2026 - CurrentRead More
Professional Dog Groomer (manager)
Wagnwash
01.2024 - 07.2026Read More
Bar Manager
My Way Lounge
01.2019 - 01.2024Read More
Customer Service Representative
Papillon Sanitation
06.2016 - 01.2019Read More
Midland Lutheran College
No Degree from Graphic And Digital Design
Read More
Mead Public Schools
High School Diploma
Read More