Krystal Tipton
Summary
Highly motivated Professional with nearly 20 years of experience providing customer service to children and families within the foster care system. I am proficient in assessing client needs, development of treatment plans, organizing meetings and events, handling confidential documents, and communicating with persons of varying socio-economic status. I possess exceptional communication and interpersonal skills with a proven ability to work independently or as part of a team.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Divinity Family Services
12.2019 - Current
- Conduct specialized investigations of child abuse and neglect, by assessing family dynamics and functioning to determine degree and type of agency intervention needed
- Assess current or future risk to children by interviewing parents, family members, and others; interviewing and examining children; assessing home environment
- Prepare and provide sufficient case documentation to provide a complete and accurate record on cases, including legal documentation or testifying in court for all necessary court cases
- Provide feedback to staff on effective investigation techniques from a law enforcement perspective
Conservatorship / Legal Aide
Texas Department of Family & Protective Services
01.2006 - 12.2019
- Conduct thorough screenings, reports, and assessments, ensuring they meet Texas Department of Family and Protective Services (DFPS) Minimum Standards
- Deliver timely, accurate and complete home screenings, adoption readiness reports, and kinship caregiver home assessments according to contract guidelines and as outlined within Family Assessment Program Policies and Procedures
- Provide Court Related services related to screenings, reports, and assessments, as requested
- Maintain confidentiality as required by government law and regulations
- Maintained a high level of professionalism and customer service when dealing with difficult customers.
Education
B.A. - Criminal Justice - emphasis in Juvenile Justice
The University of Texas at San Antonio
San Antonio, TX01.2006
Skills
- Assessing client needs
- Handling confidential documents
- Communicating with persons of varying socio-economic status
- Conducting thorough screenings, reports, and assessments
- Delivering timely, accurate and complete home screenings, adoption readiness reports, and kinship caregiver home assessments
- Exceptional customer service skills
- Maintaining confidentiality
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Poised and competent with demonstrated ability to thrive in deadline driven environments
- Highly focused and results-oriented
- Able to identify goals and priorities
- Resolve issues in initial stages
Certification
- Legally Blonde Signs - Notary Public
- American Red Cross - CPR Certified Instructor Adult/Pediatric CPR/ First-Aid
Timeline
Divinity Family Services
12.2019 - Current
Conservatorship / Legal Aide
Texas Department of Family & Protective Services
01.2006 - 12.2019
B.A. - Criminal Justice - emphasis in Juvenile Justice
The University of Texas at San Antonio
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