KRYSTAL Tompson-ADAMS
Seattle
Summary
- Quick Learner/Good concentration
- Strives for continuous improvement
- Problem Solving with Initiative skills
- Great communication-written/verbal
- High personal standards
- Detail oriented and well organized
- Ability to multi-task under pressure
- Self-starter, Independent and Reliable
Overview
7
7
years of professional experience
Work History
Pantry Coordinator
Centurylink Field
Seattle, WA
01.2018 - Current
Patient Care Coordinator
Erickson Laboratories
02.2023 - 01.2025
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Posted payments with complete accuracy
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified patient insurance eligibility and entered patient information into system.
- Provided excellent customer service to patients and medical staff.
Front Desk Supervisor
Mediterranean Inn
Seattle, WA
02.2020 - 01.2023
- Facilitated communication between departments to address guest needs promptly.
- Identified potential issues by monitoring guest feedback and staff performance.
- Supervised front desk staff by providing guidance and support during shifts.
- Processed reservations and cancellations to optimize occupancy rates.
- Collected room deposits, fees, and payments.
- Maintained a high level of professionalism, ensuring all staff followed hotel policies and procedures consistently.
Education
MAST/PSCC-Reserving - Class 12 Permit-WSLCB
Seattle, WA05.2018
Medical Billing and Coding Diploma - Dean's List
Everest College
WA01.2011
CertiQicates of Mastery - MOUS ProQicient
Spokane CC
Spokane, WA01.2004
High School Diploma - Honor Role
Issaquah, WA01.2003
Skills
- HIIPPA/OSHA/MAST
- Critical Thinking
- Service Orientation
- Social Perceptiveness
- Knowledgeable in POS system
- Proficient in computer software
- Follows policy and procedures
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Certified in CPR/AED
- Professionalism
Education And Achievements
- Medical Billing and Coding Diploma-Dean's List, 01/2010-12/2011, Everest College, WA
- Certificates of Mastery-MOUS 12/2004
- "Employee of the Year" Circle of Excellence, 01/2009, Lynnwood, WA
- "President's Club"-David's Bridal, 01/2007-12/2010, Lynnwood, WA
- Youth Program Volunteer/Mentor-Boys and Girls Club, 01/2013-12/2017, Seattle, WA
Software
Availity
OneHealthPort
Noridian
ChartPerfect
Elo
Timeline
Patient Care Coordinator
Erickson Laboratories
02.2023 - 01.2025
Front Desk Supervisor
Mediterranean Inn
02.2020 - 01.2023
Pantry Coordinator
Centurylink Field
01.2018 - Current
MAST/PSCC-Reserving - Class 12 Permit-WSLCB
Medical Billing and Coding Diploma - Dean's List
Everest College
CertiQicates of Mastery - MOUS ProQicient
Spokane CC