KRYSTAL VEGA
Porterville
Summary
Dedicated and adaptable professional with over 15 years of customer service experience. Proven ability to quickly learn new systems, communicate effectively and contribute to team success. Strong work ethic, bilingual communication skills, and leadership qualities. Seeking an entry-level role with opportunities for growth and development within a dynamic organization.
Overview
15
15
years of professional experience
Work History
Student Nutrition
PUSD
Porterville, CA
01.2026 - Current
- Food Preparation and Cooking, monitoring food quality and temperatures.
- Receive Inventory, store and stock food/kitchen supplies.
- Work efficiently in a faced-paced team environment.
- Maintained strong knowledge of food safety, hygiene and sanitation regulations.
- Provide friendly service to customers, students and staff while managing busy serving lines.
Server
EL NUEVO MEXICALI
Porterville, CALIFORNIA
02.2022 - Current
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
- Delivered customer checks and securely processed credit card or cash payments.
Sales Representative/Store Manager
VERIZON WIRELESS
Porterville, CALIFORNIA
05.2017 - 09.2020
- Support recruitment efforts by scheduling interviews and conducting reference checks.
- Led Staff training and coaching initiatives to boost sales performance.
- Facilitated team meetings to enhance team members performance through the use of strategic and tactical approaches, motivational coaching and training.
- Resolved customers concerns professionally, ensuring high satisfaction and retention.
State Coordinator/ Team Leader
CENTRAL VALLEY MORTGAGE SERVICES
Porterville, CALIFORNIA
02.2011 - 03.2014
- Coordinated services between clients and contractors, submitted work orders via email.
- Performed office duties such as data entry, data processing, through programs such as word, excel, outlook.
- Responded to contractors inquiries via email, and phone calls in a promptly and friendly matter.
- Promoted to team leader, trained new employees, and provided supervisee's with support and direction as needed.
Education
High School Diploma -
Porterville Adult School
Porterville06-2005
Skills
- Bilingual: Fluent in English and Spanish
- Team Leadership and Coaching
- Clerical and Administrative Support
- Customer Service and Sales
- Communication and Interpersonal Skills
- Multi-tasking and Time management
- Fast learner
- Positive attitude
- Attention to detail
- Punctual and reliable
Timeline
Student Nutrition
PUSD
01.2026 - Current
Server
EL NUEVO MEXICALI
02.2022 - Current
Sales Representative/Store Manager
VERIZON WIRELESS
05.2017 - 09.2020
State Coordinator/ Team Leader
CENTRAL VALLEY MORTGAGE SERVICES
02.2011 - 03.2014
High School Diploma -
Porterville Adult School