Mamadou Sanogo
Charleston,SC
Summary
Dynamic entrepreneur and delivery expert with a proven track record in revenue generation and customer relations, notably increasing profits by 24% at SMJ Bags Design. Skilled in order picking and processing, alongside exceptional brand building capabilities. Demonstrates a strong ability to meet tight deadlines and exceed service goals, leveraging both hard and soft skills to achieve success.
Overview
11
11
years of professional experience
Work History
Owner
SMJ Bags Design
Charleston, SC
06.2014 - Current
- Greeted customers and provided exceptional customer service which helped increase profits by %24 within 2 months.
- Answered customer inquiries regarding product features, pricing, and availability.
- Met weekly performance goals and quota.
Delivery Driver
Lyft And Uber
Charleston, SC
01.2017 - 06.2025
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Delivery Driver
Amazon Flex
Manhattan, NY
06.2017 - 06.2020
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Navigated routes with relevant map programs and GPS systems.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Utilized street maps to plan and determine most efficient routes.
Education
High School Diploma -
College Les Elites D'abobo
Ivory Coast, Abidjan05-2005
Skills
- Order picking and processing
- Revenue generation
- Customer relations
- Brand building
Timeline
Delivery Driver
Amazon Flex
06.2017 - 06.2020
Delivery Driver
Lyft And Uber
01.2017 - 06.2025
Owner
SMJ Bags Design
06.2014 - Current
High School Diploma -
College Les Elites D'abobo
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