Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Krystal Winfrey

QUEEN CREEK,AZ

Summary

Knowledgeable Real Estate professional with a solid background in real estate transactions and client relations. Adept at negotiating and closing deals, ensuring clients' needs are met with professionalism. Demonstrated expertise in market analysis and contract management.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Home Marketing Consultant

Offerpad
Chandler, AZ
10.2024 - 05.2025

Home Marketing Consultant

Offerpad
Chandler, AZ
10.2018 - 10.2024

Perform on-site property evaluation for homes Offerpad intends to purchase

-Provide key information findings to ensure Offerpad properties receive maximum profits

-Meet customers and educate them on the buying and selling process

-Educate Offerpad customers about our express and flex home services

-Provide excellent customer service as the homeowner's primary point of contact

-Provide accurate, detailed reports of each home inspected

-Adhere to strict timelines for homes in the acquisition, renovation, and disposition stages

-Identify repairs that need to be made to each home inspected and properly document them

-Make recommendations to upgrade home features to maximize profitability

-Take professional photos and keep detailed reports that document findings

-Quality control inspection at completion of each renovation

-Visit listed properties and define the best strategy to get the home sold

-Work closely with the acquisitions, renovations, and dispositions teams

-Run comparative marketing analysis to ensure homes are being purchased and sold competitively in the market

Completed 1,200+ property evaluations for homes that Offerpad intended to acquire.

Completed 500+ final walks on homes Offerpad purchased

Completed 400+ Renovation Quality Control on homes with completed renovations to ensure quality at listing and to limit repairs during disposition

Contract Manager

Offerpad
Chandler, AZ
03.2017 - 10.2018

Successfully managed a portfolio of over 450 homes from listing to closing

Was the sole point of contact for a large Rental Fund

Handled the homes coming out of the rental pool through renovation to listing

Verified repairs made

Verified listing information and ensured accuracy on ARMLS

Followed up on feedback for listed homes

Negotiated contracts and BINSRS

Responsible for ensuring that the paperwork was compliant and on track to close

Buyer Specialist

Bair Group, PLLC
Gilbert, AZ
04.2015 - 03.2017

Showed homes to prospective Buyers

Followed up on warm leads to facilitate a client relationship through phone, text, and email campaigns

Held open houses on a listed home

Followed up with prospective leads from the open house

Attended inspections with Buyers on prospective homes

Delivered keys to Buyers upon a successful close of escrow

Listing/Buyer Agent

HomeSmart
Gilbert, AZ
09.2013 - 04.2015
  • Nurtured cold and warm leads to a client relationship
  • Presented listing and marketing plans to potential clients
  • Planned email and text marketing campaigns
  • Negotiated offers on homes from the list and buy side
  • Negotiated BINSRS from the list and buy side
  • Managed client expectations through the initial offer to close
  • Delivered keys at close of escrow
  • Maintained accurate records of client communications, transactions, and other relevant documentation for seamless operations and compliance

Education

No Degree - Business

Boise State University
Boise, ID

Skills

  • Strategy development
  • CRM management
  • Pricing analysis
  • Client relationship management
  • Analytical thinking
  • Strategic planning
  • Relationship building
  • Client retention
  • CRM software
  • Direct mail campaigns

Certification

  • Real Estate Sales Agent-2013

Timeline

Senior Home Marketing Consultant

Offerpad
10.2024 - 05.2025

Home Marketing Consultant

Offerpad
10.2018 - 10.2024

Contract Manager

Offerpad
03.2017 - 10.2018

Buyer Specialist

Bair Group, PLLC
04.2015 - 03.2017

Listing/Buyer Agent

HomeSmart
09.2013 - 04.2015

No Degree - Business

Boise State University
Krystal Winfrey