Krystal Yzaguirre
San Antonio,TX
Summary
Proven leader and efficient multitasker, adept in customer service and social media marketing, with a track record of exceeding performance metrics at Energy Home Pros. Skillfully managed teams and escalated customer concerns at Golden Wok, enhancing loyalty and sales. Demonstrates exceptional organizational skills and problem-solving abilities, consistently achieving and surpassing goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sales Marketer
Energy Home Pros
2020.11 - Current
- Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Demonstrated exceptional multitasking abilities by managing multiple calendars simultaneously while handling incoming calls from potential clients.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Restaurant Manager
Golden Wok
2002.07 - 2019.04
- Carefully interviewed, selected, trained, and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
Associate of Arts - Business And Professional Communications
Northwest Vista College
San Antonio, TX08.2017
Skills
- Customer Service
- Problem-solving abilities
- Performance Tracking
- Social Media Marketing
- Multitasking Abilities
- Reliability
- Organizational Skills
- Team Leadership
- Goal Setting
- Time management abilities
Certification
- Life and Heath License - 04/2024
Timeline
Sales Marketer
Energy Home Pros
2020.11 - Current
Restaurant Manager
Golden Wok
2002.07 - 2019.04
Associate of Arts - Business And Professional Communications
Northwest Vista College
- Life and Heath License - 04/2024
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