Summary
Overview
Work History
Education
Skills
References:
Timeline
Barista

Krystal Kay Smith

Concord,NC

Summary

I have strong leadership, customer service and communication skills!

Overview

21
21
years of professional experience

Work History

WAITRESS

Wafflehouse
03.2022 - Current
  • I took customer orders and serve food and beverages to guests and was aware of guest satisfaction to deliver the perfect service experience
  • Ensure high quality of food and beverages to guests
  • Duties and responsibilities include, but are not limited to: servicing the guest in a friendly, efficient manner while maintaining a clean and safe work environment
  • Guests must feel welcome, comfortable, and well attended to at all times

KIDS:PLUS BEFORE/AFTERSCHOOL SITE DIRECTOR

Cabarrus County Schools
09.2003 - 03.2018
  • Planned and administered the licensed childcare program at assigned site
  • Provided supervised enrichment education and recreational activities suitable for school-age children
  • Provided leadership, training and coaching for employees and assist other Site Directors as needed
  • Provided leadership support in the absence of other Site Directors as needed
  • Duties and responsibilities include, but are not limited to: Adhered to school and program rules, policies and procedures in compliance with the North Carolina Division of Child Development Child Care Handbook and sanitation requirements; planned, organized and supervised all students and staff in accordance with the KIDS:PLUS Program Operational Policies and Procedures Manual, the Cabarrus County Schools Employee Handbook and the NCDCDEE, as well as the School-Age Care Environmental Rating Scale; Provided training, coaching to staff; offered frequent feedback and evaluates staff annually; Managed site finances, paperwork, program enrollment, employee scheduling, time exceptions, lesson planning, reporting, etc; Managed communication with school administrators and personnel, KIDS:PLUS staff, parents and children; Designed and arranged centers to provide for daily, developmentally appropriate activities; Selected materials and equipment, submitted purchase order requests to the KIDS:PLUS Accounting Technician and Program Director for approval; Supervised a center with an enrollment

Education

High School Diploma -

Mount Pleasant High School
Mount Pleasant, NC

College Coursework in EDU-119 -

Central Piedmont Community College
Charlotte, NC
01.2004

Skills

  • Microsoft Office
  • Strong communication skills
  • Positive & energetic
  • Team player
  • Eagerness to Learn
  • Career Orientated
  • Self-Motivated
  • Childcare (10 years)
  • Accounting Software (10 years)
  • Behavior Management (10 years)
  • Customer Service (10 years)
  • Management (10 years)

References:

#1. Amanda Devany: 704.963.8521

#2. Gina Davis: 704.963.1792

#3. Jacqueline McGuire: 704.244.4454

Timeline

WAITRESS

Wafflehouse
03.2022 - Current

KIDS:PLUS BEFORE/AFTERSCHOOL SITE DIRECTOR

Cabarrus County Schools
09.2003 - 03.2018

High School Diploma -

Mount Pleasant High School

College Coursework in EDU-119 -

Central Piedmont Community College

Similar Profiles

CREATE PROFILE
Krystal Kay Smith