Krystalle MacQueen
Ridgewood
Overview
8
8
years of professional experience
Work History
Barista/Server
Gertie
Brooklyn
02.2025 - Current
- Provided prompt and attentive service, taking accurate food and beverage orders
- Managed multiple tables in a fast-paced environment, prioritizing tasks effectively
- Prepared a variety of coffee and espresso drinks with precision and consistency
- Operated and maintained espresso machines, grinders, and brewing equipment
Server
Superiority Burger
New York
04.2024 - Current
- Confident and comfortable carrying out tasks and providing thoughtful service in a fast paced environment
- Full understanding of the menu items in order to provide recommendations and avoid allergies
Server
Yoshitomo
Omaha
07.2023 - 04.2024
- Established menu knowledge and built rapport with customers to ensure satisfied experience
- Recommended wine and sake pairings with dishes to provide exceptional experience for diners
- Assisted co-workers during peak hours by taking on extra side work as well as food running tasks to provide additional support
Server
Au Corant
Omaha
08.2022 - 02.2023
- Experience with fine dining six course tasting menu table service with additional wine pairing and wine knowledge
- Proper table side wine presentation, tasting, and pour
- Knowledge of produce suppliers from local organic farms
- Extremely confident in multitasking under a fast paced environment and maintaining a great experience for customers
- Understanding importance of communication between coworkers and managers on duty
Server
Yellow Rose
New York
07.2021 - 06.2022
- Full table service, light bussing and full reset
- Extremely efficient in multitasking drink service and food service while maintaining exceptional customer service
Server/Barista
Champs Diner
Brooklyn
04.2018 - 03.2020
- Comfortable with table service as well as counter service, communicating menu items to ensure customer satisfaction and practicing food safety and hygiene at all times
- Extremely comfortable working in a fast paced environment while maintaining a clean work space and being accessible and friendly to both customers and coworkers
Shift Lead Server/Expo
Uncle Boons Sister
New York
05.2019 - 11.2019
- In charge of expediting all togo order as well as dine-in orders to the kitchen
- Worked register as fast casual counter ordering service
- Took over the phone pick up orders and packaged all Caviar deliveries
- In charge of writing daily shift reports / restocking / inventory and proper breakdown at night for morning crew / handling register numbers and recording shift sales
Intern/Office Assistant
The Flaherty
Brooklyn
09.2019 - 01.2019
- Created a database of all past fellows who participated in the Flaherty Summer Seminar
- Answered emails and facilitated communication between the organization and independent theaters i.e
- Metrograph and Anthology Film Archives
- In charge of maintaining and updating monthly newsletter
- Created a program dispatch acting as a comprehensive summary of weekly screenings
- Archives all new pieces of media and created audio recordings of the post screening Q&A
- Contributed to The Flaherty's social media presence and posts
Server/Host
Ivan Ramen
New York
07.2017 - 07.2018
- Responsible for seating reservations and walk in customers / Up to 600 covers daily
- Ability to multitask and prioritize responsibilities in a very fast paced/high volume work place
- Oversaught and contributed to the training of new hire hosts and servers
Education
Undergrad - Screen Studies
The New School
New York, NY09.2023
Skills
- Collaborative
- Efficient
- Communicative
- Adaptive
- POS systems
- Video editing
References
- Hanna Robertson, Superiority Burger, (917) 921-4097
- Amber, Yoshitomo, (402) 578-9742
- Tracy, Yellow Rose, tracy@yellowroseny.com
- Sarie, The Flaherty, (917) 482-7866
References
References available upon request.
Timeline
Barista/Server
Gertie
02.2025 - Current
Server
Superiority Burger
04.2024 - Current
Server
Yoshitomo
07.2023 - 04.2024
Server
Au Corant
08.2022 - 02.2023
Server
Yellow Rose
07.2021 - 06.2022
Intern/Office Assistant
The Flaherty
09.2019 - 01.2019
Shift Lead Server/Expo
Uncle Boons Sister
05.2019 - 11.2019
Server/Barista
Champs Diner
04.2018 - 03.2020
Server/Host
Ivan Ramen
07.2017 - 07.2018
Undergrad - Screen Studies
The New School
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