Krysteena Arevalo
Harlingen,TX
Summary
Skilled Computer Technician with a proven track record at Harlingen CISD, excelling in advanced troubleshooting and offering exceptional help desk assistance. Demonstrated ability to enhance system efficiency and reliability, adept at software installations and hardware upgrades. Known for outstanding problem-solving skills and the capacity to deliver under tight deadlines, ensuring optimal system performance and user satisfaction.
Overview
2
2
years of professional experience
Work History
Computer Technician
Harlingen CISD
02.2023 - Current
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Linked computers to network and peripheral equipment.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Recommended new and replacement hardware and software purchases.
- Set up and maintained user accounts and client access.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Maintained office PCs, networks and mobile devices.
- Configured systems according to prescribed software and hardware frameworks.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Associate of Arts -
South Texas College
Weslaco07-2025
Skills
- Computer configurations
- Help desk assistance
- Issue diagnosis and resolution
- Software installation
- System upgrades
- Inventory management
- Device configuration
- Advanced troubleshooting
- Apple OS
- Printers and peripherals installation
Languages
Spanish
Limited Working
Timeline
Computer Technician
Harlingen CISD
02.2023 - Current
Associate of Arts -
South Texas College
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