Krysten Ramos
Houston
Summary
Detail-oriented Fine Dining Server with extensive experience in upscale dining environments. Skilled in menu item knowledge, wine pairings, and table preparation. Demonstrates strong memorization and customer service skills, ensuring a memorable dining experience for patrons.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Fine Dining Server
Osteria di mercato
Houston
04.2026 - 07.2026
- Provided exceptional customer service in a high-paced fine dining environment.
- Familiarized guests with menu offerings and wine selections to enhance dining experience.
- Maintained cleanliness and organization of dining area throughout service shifts.
Front Desk Attendant
The Westin
01.2025 - 12.2025
- Greeted all guests warmly to create a home-like atmosphere. Managed check-ins and check-outs, providing exceptional customer service. Maintained reservations, resolved guest concerns, answered multiple lines, and upheld company standards in a fast-paced environment.
- Greeted guests warmly and managed front desk operations efficiently.
- Handled guest check-ins and check-outs with attention to detail.
- Answered phone calls and responded to inquiries promptly and professionally.
Server
The Rustic
Houston
08.2024 - 10.2025
- Enhanced communication and multitasking skills through high-volume service interactions. Maintained high service standards in a fast-paced environment by effectively managing multiple tasks. Dealing with delivering meals promptly, processing payments, handling circumstances and controlling an emotional state in difficult situations.
- Provided excellent customer service in a fast-paced dining environment.
- Managed table assignments and ensured timely food delivery for guests.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
High School Diploma -
Cy-Fair High School
Skills
- Fine dining service
- Wine service techniques
- Food pairing expertise
- Customer service excellence
- Client-focused service
- Verbal and Written Communication
- Multi-tasking
- High-pressure experience
- Stress management
- Customer service
Certification
- AccuDraw / Certified Phlebotomy Technician (CPT)
- February 2026 - February 2026, Cypress, Tx.
- Recent graduate of ACCUDRAW Phlebotomy School, trained in venipuncture, specimen handling, and patient care. Certified in CPR (AHA), vital sign and patient assessment, OSHA blood borne pathogens, and HIPPA compliance.
- Received my national phlebotomy rectification through the National Phlebotomy Certification Board
Timeline
Fine Dining Server
Osteria di mercato
04.2026 - 07.2026
Front Desk Attendant
The Westin
01.2025 - 12.2025
Server
The Rustic
08.2024 - 10.2025
High School Diploma -
Cy-Fair High School