Sarah Gendron
Tampa,FL
Summary
A polished, detail-driven fine dining server and hospitality professional known for exceptional precision, organization, and consistency across both back-of-house and front-of-house roles. A fast learner with strong communication skills and a proven ability to quickly master new menus, systems, and workflows. Recognized by management for reliability, trustworthiness, and a consistently high standard of execution, she excels in environments where quality, presentation, and guest experience matter. Brings a strong work ethic, a critical eye for detail, and a natural ability to build positive rapport with both guests and team members.
Fine Dining Server known for high productivity and efficiency in task completion. Specialize in menu knowledge, wine pairing expertise, and upscale customer service protocols. Excel in communication, adaptability, and teamwork to enhance guest dining experience and uphold establishment's reputation for excellence.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Fine Dining Server
Daniella's Ristorante
Peabody, USA
11.2023 - 10.2025
- Delivered polished service in an upscale Italian restaurant known for premium ingredients and curated beverages.
- Developed strong knowledge of wine, spirits, cocktails, and pairings; guests frequently sought her recommendations.
- Guided guests through the menu and tactfully suggested specials and pairings that enhanced both experience and sales.
- Built loyal relationships with guests-many regulars specifically requested her section.
- Clearly articulated menu details and preparation methods, inspiring guests to try new dishes and drinks.
- Managed multi-course pacing, large sections, and high-volume shifts with calm, efficient precision.
- Maintained refined service standards including proper sequencing, presentation, clearing, and wine service.
- Supported private events, tasting menus, and large parties with strong FOH/BOH coordination.
- Handled POS operations, modifications, special requests, and split checks accurately during peak service.
- Earned management trust through reliability, professionalism, and consistently high-quality performance.
- Known for creating memorable, elevated guest experiences through warmth, knowledge, and polished service.
- Provided exceptional customer service in a fast-paced dining environment.
Baker & Customer Experience Lead
Little Delights
Lowell, USA
09.2021 - 11.2023
- Promoted quickly due to reliability, speed, and exceptional attention to detail.
- Produced pastries, breads, desserts, and specialty items with consistent quality and refined presentation.
- Trusted keyholder responsible for opening/closing, cash handling, and shift oversight.
- Contributed to new menu items, seasonal specials, decorative arrangements, and product displays.
- Managed custom orders wedding cakes catering and large event preparations with accuracy.
- Decorated cakes and pastries according to customer specifications and trends.
- Managed inventory of baking supplies and ingredients effectively.
- Assisted in creating new recipes to expand product offerings at the shop.
- Collaborated with team members to fulfill large orders for events efficiently.
Education
North Atlantic Regional High School
Auburn , MESkills
- Fine Dining Service
- Menu Articulation
- Wine, Spirits & Pairings
- POS Systems
- Catering & Special Orders
- Organization
- Multitasking
- Quality Control
- Fast Learner
- Team Collaboration
- Wine pairing
- Multi-course pacing
- POS operation
- Attention to detail
- Food allergy awareness
- Luxury experience management
- Wine history
- Proper table setting
- Fine-dining expertise
- Effective customer upselling
- Guest relations
Additional background skills
Key Strengths & Qualifications
- Self-taught cook and baker with strong intuition, creativity, and attention to detail.
- Quick learner who adapts easily to new environments, recipes, POS systems, and service standards.
- Exceptional communicator skilled at building positive relationships with guests, management, coworkers, and ownership.
- Strong memory retention; quickly memorizes new specials, menus, ingredients, and procedures.
- Consistently punctual and dependable; trusted with higher-level responsibilities, tasks
- Collaborative team player who works seamlessly with kitchen, bar, management, and support staff to ensure smooth and timely service.
Timeline
Fine Dining Server
Daniella's Ristorante
11.2023 - 10.2025
Baker & Customer Experience Lead
Little Delights
09.2021 - 11.2023
North Atlantic Regional High School