KRYSTEN TINGLER
Chesapeake,Virginia
Summary
Accomplished professional with expertise in budget management and customer service excellence, honed at Dollar Tree Inc. Proven track record in driving sales growth and coordinating construction projects. Adept at expense tracking and forecasting, with strong organizational skills and attention to detail. Excel in effective communication and document creation, ensuring seamless operations and client satisfaction.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Office Services Analyst
Dollar Tree Inc.
02.2022 - Current
- Tracked and reconciled all point-of-sale transactions for facilities, print shop, and temporary close team.
- Created and reforecasted budgets, including accruals for office services and Summit Pointe.
- Developed monthly analytics reports and provided P&L explanations for Summit Pointe and facilities.
- Supported buildout projects at Summit Pointe through change order management and payment processing.
- Reviewed lease terms for tenants at Summit Pointe to ensure compliance and accuracy.
- Facilitated marketing initiatives by collaborating with tenants, property managers, and marketing firms.
- Provided administrative support between procurement, legal, and facilities for service contract monitoring.
- Conducted chargeback transactions for print shop expenses to SSC departments using Ariba and Lawson.
Lead Construction Assistant
Dollar Tree Inc.
12.2020 - 02.2022
Construction Assistant
Dollar Tree Inc.
10.2017 - 12.2020
- Directly supported the Manager of Construction Administration and handled incoming inquiries as the first line of communication
- Stepped in during Manager of Construction Administration’s LOA during the first mass FD store closure wave in 2019
- Attended interviews for new Construction Assistants and trained all new hires
- Recreated listings, process manuals, coding sheets and compiled fixture training materials for the department, which most are still used today
- Maintained Organizational Charts for all the Real Estate department monthly
- Support CPMs with store orders, tracking of deliveries, and communication with vendors and GCs
- Responsible for coordinating delivery date changes and issuing Urgent Change Notices
- Research missing items reported by GC’s and SDC’s and coordinate material deliveries with vendors
- Serve as a key figure to help avoid delayed store openings by staying proactive, communicating and prioritizing
- Issue GC and Vendor Contact Information Surveys and update master contact list to issue quarterly for departmental use
- Open Bids to GC’s for Dollar Tree and Family Dollar and create the Bid Variance for cost comparison
- Assist with creating, proofreading and presenting Bid process for FD and produced GC documentation
- Responsible for the store closing process- timetable, closing memo and coordinating with the liquidator, DM, RD and Ops Director
- Run delivery reports for vendors, Accrual reports, Store Opening reports
- Open assigned DT and FD stores in Accruent once the first day of sales is confirmed then send out the New Store Announcements
Management Trainee/ Account Representative
Enterprise Rent-a-Car
05.2014 - 09.2017
- Increase customer base by marketing to local businesses and providing leads
- Contribute to branch numbers by being a continuous sales leader among peers (Top 50%)
- Provide exceptional customer service in person and over the phone
- Serve as a liaison between Enterprise branches, adjusters, body shops, and customers
- Manage claims within several states to ensure repairs are expedited, rental days are not exceeded, and costs stay low
- Pay invoices, run morning reports, authorize rental billing, and settle customer service disputes
Education
Bachelor of Science - Business Administration with a Major in Marketing, Minor in Psychology
Christopher Newport University
Newport News, VA05.2010
Skills
- Expense tracking and forecasting
- Sales expertise
- Construction project coordination
- Budget management
- Customer service excellence
- Self-motivation and goal orientation
- Dependability and organizational skills
- Attention to detail and prioritization
- Writing and proofreading proficiency
- Effective communication skills
- Microsoft Office Suite proficiency
- Spreadsheet expertise in Excel
- Presentation skills in PowerPoint
- Document creation in Word
- 10-key data entry
Certification
Foundations for Leadership Certification
References
References available upon request.
Timeline
Office Services Analyst
Dollar Tree Inc.
02.2022 - Current
Lead Construction Assistant
Dollar Tree Inc.
12.2020 - 02.2022
Construction Assistant
Dollar Tree Inc.
10.2017 - 12.2020
Management Trainee/ Account Representative
Enterprise Rent-a-Car
05.2014 - 09.2017
Bachelor of Science - Business Administration with a Major in Marketing, Minor in Psychology
Christopher Newport University