Krysti Sasser

I am a professional with customer service.

I manage my second shoat team and assume all responsibility that comes with daily tasks.

• Supervised daily operations, ensuring adherence to safety and quality standards.
• Trained new staff on operational procedures and equipment usage.
• Implemented process improvements that enhanced workflow efficiency.
• Monitored inventory levels, coordinating with supply chain for restocking needs.
• Resolved customer inquiries and issues, enhancing overall service satisfaction.
• Collaborated with management to establish operational goals and strategies for improvement.

• Supervised medication administration for residents, ensuring compliance with safety protocols and regulations.
• Trained and mentored junior technicians on best practices in medication management and documentation.
• Developed and implemented workflows to enhance efficiency in medication distribution processes.
• Collaborated with healthcare professionals to review and optimize patient medication plans for improved outcomes.
• Conducted regular audits of medication storage areas to maintain accuracy and safety standards.
• Monitored inventory levels, coordinating with suppliers to ensure timely availability of medications for residents.
• Enhanced training materials for new hires, improving onboarding experience and knowledge retention among staff.
• Facilitated seamless transitions between shifts by providing thorough handoff reports to incoming staff members.
• Ensured proper medication storage and inventory management for optimal efficiency and compliance with regulations.
• Educated patients about potential side effects, interactions, and precautions related to their medications.
• Maintained accurate documentation of medication administration records, vital signs, and treatment plans for effective communication among the healthcare team.
• Enhanced patient care by accurately administering medications according to physician orders and established protocols.
• Adapted quickly to changing patient needs by maintaining up-to-date knowledge on new medications and treatment protocols.
• Demonstrated proficiency with electronic health record systems for accurate inputting of patient information.
• Trained new Medication Technicians, ensuring adherence to best practices and quality standards.
• Provided exceptional patient support, addressing concerns and answering questions regarding medications and treatments.
• Reduced medication errors by implementing a double-check system for high-risk drugs.
• Above all I live and respected all staff members and patients to the highest degree. I was a Medication Tech for 14 years.