Krystia Cook

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

*This job is when needed*

• Would have to walk the dog
• Would have to feed the animals
• Would complete any other tasks the owners would like me to do
• Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
• Made sure the animals that were being watched were as happy as possible.

• Handle money before and after the stand was open
• Had the responsibility of making the schedules for employees
• Would communicate with the manager when needed.
• Led training sessions for new employees to ensure smooth integration into the company culture and workflow.

*Only Worked two events for this company, it was when needed*

• Collaborated with team members to ensure a smooth, organized check-in experience for all guests.
• Would answer questions to the best of my ability if guests had any.
• Providing excellent customer service to make sure customers are satisfied and have an excellent time at the event
• If I was needed in any other areas, I would go and help out.