Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystian Knight

Leesburg,FL

Summary

Dynamic Sales and Service Technician with a proven track record at Munn's Sales & Service, Inc., excelling in customer relationship management and strategic selling. Skilled in identifying sales opportunities and exceeding targets through effective communication and problem-solving abilities. Expert in direct sales, enhancing customer satisfaction and loyalty by leveraging product and service knowledge.

Overview

4
4
years of professional experience

Work History

Sales and Service Technician

Munn's Sales & Service, Inc.
Leesburg, FL
02.2023 - Current
  • Identified potential sales opportunities by analyzing customer needs and recommending appropriate products and services.
  • Performed system upgrades, software installations and troubleshooting as needed.
  • Created repair estimates for customers based on diagnosis of malfunctioning equipment.
  • Cross-sold additional products and services to purchasing customers.
  • Provided accurate and detailed quotes for customers to maintain customer satisfaction.

Sales Associate

Wireless sales
Wildwood, FL
08.2020 - 12.2022
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Upsold additional items based on customer interests and needs.
  • Developed promotional strategies to increase sales volume.
  • Surpassed weekly sales targets consistently.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.

Education

High School Diploma -

Milestones Community School
Leesburg, FL
05-2020

Skills

  • Direct Sales
  • Closing sales
  • New customer acquisition
  • Problem-solving abilities
  • Strategic selling
  • Customer Relationship Management
  • Effective Communication
  • Sales process management
  • Using OMNI and RQ
  • Retail Sales
  • Product and service knowledge

Timeline

Sales and Service Technician

Munn's Sales & Service, Inc.
02.2023 - Current

Sales Associate

Wireless sales
08.2020 - 12.2022

High School Diploma -

Milestones Community School
Krystian Knight