Krystin Elsass
Margate,FL
Summary
I am an experienced, detail-oriented, and highly motivated professional with a strong ability to stay organized, multitask, and learn quickly. I take pride in my work and always strive to expand my knowledge and push my limits. My unique blend of creativity, efficiency, and exceptional output make me a valuable asset to any team. Currently, I am seeking a new position where I can apply my skill set, take on new challenges and opportunities to further my professional growth, and contribute to the success of a new company or organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Surgical Coordinator/Medical Assistant
Siperstein Dermatolgoy
2022.03 - Current
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Managed and tracked 50 + incoming and outgoing specimens daily.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Performed COVID swabs, suture removals, urine pregnancy tests for high-risk medication monitoring, andphotodynamic therapy on patients with precancerous lesions, charted, documented, and sent out to the appropriate lab.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Daily Communication with all providers.
- Created referrals for upcoming surgeries.
- Sent prescriptions to patients' pharmacy.
- Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
- Manage 50+ outgoing specimens and cultures daily.
Receptionist/Dermatology Surgical Coordinator
Skincenter
2016.07 - 2022.02
- Responsible and accountable for the accurate receiving, sorting, identifying, processing, and distribution of laboratory specimens.
- Managed the cosmetic/surgical office.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Collected on surgical, cosmetic procedures and balances.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Handle multiple tasks in a fast-paced environment.
- Trained front office staff.
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated patient records.
- Answered phone promptly and directed incoming calls.
- Kept reception area clean and neat to give patients positive first impression.
- Resolved patient problems and complaints.
- Implemented a digital database system to streamline access to patient information, enhancing collaboration between healthcare providers.
Administrative Assistant/Receptionist Administrator
RSB Dermatology
2014.06 - 2016.06
- Answered multi-line phone system.
- Completed processing and billing of pathology reports.
- Trained new employees on processes, and procedures.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed receivables, posted payments & balanced daily deposits.
- Requested and obtained authorization/referrals from PCP/Insurance Companies.
- Scheduled outpatient surgeries.
- Corrected EOBS/modifiers.
- Handled Medical records.
Education
Certified Health Coach - Health And Wellness
Institute For Integrated Nutrition
New York, NY11.2021
Skills
- Strong Communication Skills
- Attention to Detail
- Patience and Perseverance
- Professionalism & Confidentiality
- Ability to Multi-Task in aFast-Paced Environment
- Holistic Wellness Approach
- Time Management
- Open Mindedness
- Interpersonal
- Active Listening
Certification
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Surgical Coordinator/Medical Assistant
Siperstein Dermatolgoy
2022.03 - Current
Receptionist/Dermatology Surgical Coordinator
Skincenter
2016.07 - 2022.02
Administrative Assistant/Receptionist Administrator
RSB Dermatology
2014.06 - 2016.06
Certified Health Coach - Health And Wellness
Institute For Integrated Nutrition
- [Area of certification], [Company Name] - [Timeframe]
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