Cassondra Bell
Blue Grass,IA
Summary
Expected graduation of practical nursing program in May 2024.
Effective at setting up as many as 50-75 weekly procedures for 6-8 surgeons in a busy same day surgical center. Well-versed in checking coverage, obtaining authorizations and collecting payments. Attentive Surgery Scheduler familiar with ICD-10 coding, and multiple EMR systems. Skilled in organizing paperwork, sterilizing tools and coordinating supplies. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services. Accommodating candidate possessing patience, physical stamina and knowledge of patient care techniques and protocols. Confident and poised in interactions with individuals of all levels. Adaptive and calm individual supports physicians and nurses to facilitate quality patient care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Surgical Coordinator/Medical Assistant
Tampa Bay Surgical Group
10.2018 - 12.2022
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Organized all necessary documentation for successful completion of medical audits related to surgery scheduling practices.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Educated patients about surgeries and provided treatment plan documentation.
Medical Assistant/Clinic Surgery Scheduler
Habana Surgery Center
06.2016 - 10.2018
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Verified insurance coverage and obtained pre-authorizations.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
- Updated daily operating room calendars with accurate appointment schedules.
Endoscopy Technician
Florida Medical Clinic
04.2009 - 06.2016
- Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
- Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
- Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
- Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
- Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
- Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
- Transferred scopes to appropriate department for repairs and maintenance.
- Prepared patients for procedures to assist doctors, nurses and support staff.
- Supported physicians and nursing staff during procedures.
- Assisted medical staff by preparing patients for procedures.
- Reduced risk of infection through meticulous cleaning, disinfection, and maintenance of endoscopes and accessories.
- Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
Education
Practical Nursing - Nursing
Black Hawk College
Moline, IL05.2024
Skills
- Healthcare Compliance Understanding
- Motivational Skills
- Patient Relations
- HIPAA Compliance
- Strong Communication Skills
- CPR
- Preoperative preparation
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Reliable team player
- Procedure Assistance
Certification
- BLS certified, American Heart Association - June 2023-June 2025
Timeline
Surgical Coordinator/Medical Assistant
Tampa Bay Surgical Group
10.2018 - 12.2022
Medical Assistant/Clinic Surgery Scheduler
Habana Surgery Center
06.2016 - 10.2018
Endoscopy Technician
Florida Medical Clinic
04.2009 - 06.2016
Practical Nursing - Nursing
Black Hawk College
- BLS certified, American Heart Association - June 2023-June 2025
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