Krystina Cooke
Fuquay-Varina,NC
Summary
Highly-Organized and Ambitious Paralegal who has been working in this field for a year's time. I am very hard working, eager to learn, and work well as a team player. When given instruction, and direction, I am a fast learner. I am well-organized, and goal-oriented. I am a single mother who at the beginning of this year, had a full-time job, part-time job, managed twin teenage girls, and went to school full-time, with a 3.2 GPA. I am continuing my education, with the hopes, of becoming a lawyer.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Paralegal
Law Offices of Amy W. Osborne
Cary, NC
03.2023 - 05.2024
- Notarized Documents.
- Data input for Wealth Counsel Drafting.
- Contacted clients for all Probate matters with the Firm.
- Drafted AOC documents, and supporting material for the clerk.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Responded to client calls and inquiries to deliver applicable information.
- Organized legal documents in company filing systems and databases.
- Entered client data into Action Step to manage records and customer relationships
- Entered data into and managed litigation databases and Excel spreadsheets.
- Filed motions with courts electronically or via hard copy.
- Advised clients on procedural matters related to their cases.
Bar Manager/Bartender
Wingin' It Taphouse and Grille
Fuquay-Varina, NC
05.2018 - 03.2024
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
Bartender
My Way Tavern
Holly-Springs, NC
07.2015 - 03.2018
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Education
Associates of Applied Science
Wake Technical Community College
Raleigh, NC07-2024
GED -
Wake Technical Community College
Raleigh, NC08-2011
Skills
- Power of attorney
- Civil Law
- Estate/Probate
- Document Preparation
Certification
- Notary Public
References
References available upon request.
Timeline
Paralegal
Law Offices of Amy W. Osborne
03.2023 - 05.2024
Bar Manager/Bartender
Wingin' It Taphouse and Grille
05.2018 - 03.2024
Bartender
My Way Tavern
07.2015 - 03.2018
Associates of Applied Science
Wake Technical Community College
GED -
Wake Technical Community College
- Notary Public
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