Krystina Knechtly
West Union,OH
Summary
Highly motivated team player with a passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. As a social work student, I am dedicated to making a positive impact on individuals and communities through empathetic and client-centered approaches. Strong communication, problem-solving, and advocacy skills are just some of the skills I can provide. I am a compassionate and driven individual committed to promoting social justice and empowering individuals.
Overview
6
6
years of professional experience
Work History
Paraprofessional Aide
Adams County Ohio Valley Local School District
09.2022 - Current
- Assist classroom teacher in supervising snack time and indoor and outdoor play.
- Report on student progress, behavior, and social skills.
- Oversee students in the classroom and common areas to monitor, enforce rules, and support the lead teacher.
- Work with children individually or in small groups by providing basic instruction on reading, writing, math, and other education-related activities as assigned by teachers' directions
- Deliver personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Relieve classroom teacher during breaks and maintain order and structure in the classroom.
- Assist in maintaining an engaging and respectful educational environment by promoting discipline and cooperation.
Social Service Designee
Adams County Manor
08.2018 - 01.2022
- Work under the supervision of a licensed social worker.
- Assist residents with their basic needs and coordinate social services.
- Refer clients to appropriate team members, community agencies, and organizations to meet treatment needs.
- Complete assessments of incoming residents and work with residents and their families to develop a care plan for each resident.
- Work as an advocate for residents, especially when cognitive or emotional issues prevent residents from representing themselves.
- Complete various assessments for admission, such as Healthcare Electronic Notification System (HENS), Pre-Admission Screen/ Resident Review, Hospital Exemption, etc., to ensure a resident is appropriate for the admitting facility.
- Complete discharge planning for residents.
Emergency Room Registration Clerk
Highland District Hospital
01.2018 - 08.2018
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered and verified patient records before triage with most up-to-date information.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Waitress
Dakotas Roadhouse
10.2017 - 07.2018
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
Associate of Science - Human Services
Indiana Wesleyan University
Marion, IN10.2023
High School Diploma -
North Adams High School
Seaman, OH05.2015
Skills
- Responsible
- Teamwork
- Empathetic
- Respectful
- Dependable
- Self-motivated
- Delegating
- Flexible
- Patience
Volunteer Duties
I have volunteered as a chaperone at West Union Elementary for various trips for the school's students. I also volunteer my time at my home church of Satterfield Chapel in West Union, Ohio, to help organize and, at times, lead the Sunday school classes of the youth that attend church there.
Timeline
Paraprofessional Aide
Adams County Ohio Valley Local School District
09.2022 - Current
Social Service Designee
Adams County Manor
08.2018 - 01.2022
Emergency Room Registration Clerk
Highland District Hospital
01.2018 - 08.2018
Waitress
Dakotas Roadhouse
10.2017 - 07.2018
Associate of Science - Human Services
Indiana Wesleyan University
High School Diploma -
North Adams High School
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