Krystina Knechtly
West Union,OH
Summary
As a future social worker, I can offer dedication to making a positive impact on individuals and communities through empathetic and client-centered approaches. Strong communication, problem-solving, and advocacy skills are just some of the skills I can provide. I am a compassionate and driven individual committed to promoting social justice and empowering individuals. I am a compassionate individual with established experience providing support to individuals of all ages with different diverse backgrounds.
Overview
6
6
years of professional experience
Work History
Paraprofessional Aide
Adams County Ohio Valley Local School District
2022.09 - Current
- Assist classroom teacher in supervising snack time and indoor and outdoor play.
- Report on student progress, behavior, and social skills.
- Oversee students in the classroom and common areas to monitor, enforce rules, and support the lead teacher.
- Work with children individually or in small groups by providing basic instruction on reading, writing, math, and other education-related activities as assigned by teachers' directions
- Deliver personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Relieve classroom teacher during breaks and maintain order and structure in the classroom.
- Assist in maintaining an engaging and respectful educational environment by promoting discipline and cooperation.
Social Service Designee
Adams County Manor
2018.08 - 2022.01
- Work under the supervision of a licensed social worker.
- Assist residents with their basic needs and coordinate social services.
- Refer clients to appropriate team members, community agencies, and organizations to meet treatment needs.
- Complete assessments of incoming residents and work with residents and their families to develop a care plan for each resident.
- Work as an advocate for residents, especially when cognitive or emotional issues prevent residents from representing themselves.
- Complete various assessments for admission, such as Healthcare Electronic Notification System (HENS), Pre-Admission Screen/ Resident Review, Hospital Exemption, etc., to ensure a resident is appropriate for the admitting facility.
- Complete discharge planning for residents.
Emergency Room Registration Clerk
Highland District Hospital
2018.01 - 2018.08
- Answer telephone calls to offer office information, answer questions, and direct calls to staff.
- Perform various administrative tasks by filing, copying, and faxing documents.
- Greet and interact with patients to provide information, answer questions, and assist with appointment scheduling.
- Schedule patient appointments in respective doctors' calendars and follow up with reminder phone calls.
- Obtain payments from patients and scan identification and insurance cards.
- Organize and maintain patient chart filing system to promote quick data finding for staff.
- Complete administrative patient intakes with case histories, insurance information, and mandated forms.
- Register and verify patient records before triage with the most up-to-date information.
- Frequently double-check patient histories and current information while scheduling follow-ups and other appointments.
Waitress
Dakotas Roadhouse
2017.10 - 2018.07
- Remain calm and poise when dealing with demanding customers or during busy shifts.
- Keep server areas clean and stocked to increase efficiency while working tables.
- Use cash registers and credit card machines to cash out customers.
- Greet new customers, discuss specials, and take drink orders.
- Maintain customer satisfaction with timely table check-ins to assess food and beverage needs.
- Display enthusiasm and promote excellent customer service, increasing referrals, and walk-in business.
- Bus and reset tables to keep the dining room and work areas clean.
- Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Fold napkins and prepare silverware sets to provide adequate supply for the host station.
- Share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborate with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
Associate of Science - Human Services
Indiana Wesleyan University
Marion, IN10.2023
High School Diploma -
North Adams High School
Seaman, OH05.2015
Skills
- Responsible
- Teamwork
- Empathetic
- Respectful
- Dependable
- Self-motivated
- Delegating
- Flexible
- Patience
Timeline
Paraprofessional Aide
Adams County Ohio Valley Local School District
2022.09 - Current
Social Service Designee
Adams County Manor
2018.08 - 2022.01
Emergency Room Registration Clerk
Highland District Hospital
2018.01 - 2018.08
Waitress
Dakotas Roadhouse
2017.10 - 2018.07
Associate of Science - Human Services
Indiana Wesleyan University
High School Diploma -
North Adams High School
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