Summary
Overview
Work History
Education
Skills
Timeline
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Krystina Koepke

Lincoln,NE

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Delivery Coordinator and Supervisor

Capital Business Systems, Inc
Lincoln, NE
02.2023 - Current
  • Plan and coordinate timely product delivery activities to ensure accurate and timely deliveries to customers.
  • Obtain customer orders for product deliveries.
  • Receive equipment for customer orders and technicians and enter order information into online database.
  • Professionally contact customers to confirm the delivery date, address, and additional details.
  • Regularly respond to delivery-related inquiries and concerns from customers.
  • Able to be flexible and efficient when making last-minute order adjustments as requested by customers.
  • Prepare delivery documentation and have attention to detail regarding documentation.
  • Track shipments, equipment, and update customers on delivery status, and address any customer inquiries.
  • Resolve issues related to incorrect or damaged shipments in a timely manner.
  • Communicat effectively with customers regarding shipment details, timelines, payment information.
  • Motivate team to exceed performance targets with fast, accurate service.

Health Information/Transportation Coordinator

Sumner Place
Lincoln, NE
09.2021 - 02.2023
  • Utilized copying equipment for medical record duplication, answered phones and filed documents.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Safeguarded medical records to maintain patient confidentiality.
  • Reported maintenance and repair needs for transportation vehicles and equipment.
  • Monitored driver completion of required safety training.
  • Communicated with clients and caregivers to inform of schedule changes, cancellations or additions.
  • Provided reminder calls to clients prior to scheduled visits.
  • Managed scheduling of procedures, appointments and surgeries for busy 104-bed healthcare facility.

Social Services Assistant

Sumner Place
Lincoln, NE
08.2017 - 09.2021
  • Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
  • Formulated discharge plans in collaboration with multidisciplinary treatment team, patient and family.
  • Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
  • Partnered with interdisciplinary teams to implement care plans.

Family Support Specialist

Paradigm, INC
Lincoln, NE
01.2017 - 08.2017
  • Educated clients and families on tools to communicate better and negotiate issues for improved family relationships.
  • Collaborated with probation officers, school representatives and other key individuals in community to support adolescents and families.
  • Met with clients to determine necessary services and make treatment recommendations.
  • Supervised visits between children and parents at various sites by setting up age-appropriate activities and maintaining safety of participants.

Education

Bachelor of Arts - Human Services

Midland University
Fremont, NE
12.2016

Skills

  • Versatile and Multi-Skilled person
  • Ability to create positive work environment
  • Time Management
  • Problem-Solving
  • Verbal and Written Communication
  • Attention to Detail
  • Proficient to multi-tasking

Timeline

Delivery Coordinator and Supervisor

Capital Business Systems, Inc
02.2023 - Current

Health Information/Transportation Coordinator

Sumner Place
09.2021 - 02.2023

Social Services Assistant

Sumner Place
08.2017 - 09.2021

Family Support Specialist

Paradigm, INC
01.2017 - 08.2017

Bachelor of Arts - Human Services

Midland University

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Krystina Koepke