Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystiona McLean

Atlanta,GA

Summary

Handworking and focused graduate student pursuing a Master's degree in Counseling with ambitions to provide mental health support to individuals and families abroad and in the US. Fully prepared to develop my skillset in mental health counseling and learn to apply it in a clinical setting.

Overview

3
3
years of professional experience

Work History

SNAP Case Manager

Saint Vincent de Paul
Atlanta, GA
06.2022 - Current
  • Followed strict policies and procedures to maintain client confidentiality and keep data private.
  • Assisted individuals with eligibility for available benefits.
  • Coordinated between various entities to manage cases.
  • Utilized the Georgia Gateway website to sign clients up for SNAP, TANF, Medicaid, and CAPS.
  • Traveled to numerous locations in Georgia to assist clients in applying for benefits assistance.
  • Completed and submitted monthly reports.
  • Developed trusting relationships and community partnerships with social services, health care providers and governmental agencies.
  • Referred clients to additional assistance whenever necessary.

Life Coach

House of Aimer
Atlanta, GA
07.2021 - 01.2022
  • Provided consultation and monitored the development of the youths Individualized Written Transitional Living Plan, ISP and other individualized services plans to ensure all identified individualized transitional needs are addressed
  • Assisted and communicated regularly with staff on youth’s progress toward achieving the ISP goals and steps;
  • Provided specific recommendations when defined goals and/or results were not met as it relates to overall well-being needs of youth transitioning into adulthood.
  • Conducted youth assessments during intake.
  • Maintained accurate case records, documented in GA SHINES within 72 hours.
  • Continued to support Independent Living eligible youth who have reached permanency.
  • Assist in the development of basic living skills such as home management, money management, consumer skills, health care, transportation, mental health management etc.
  • Empowered clients to tackle challenging situations with better and more diverse coping skills.

Career Coach Intern

STRIVE
Atlanta, GA
02.2021 - 05.2021
  • Provided support to students when difficult situations occur.
  • Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations
  • Maintained accurate and complete client records as required by laws, district policies, and administrative regulations
  • Evaluated clients' or individuals' abilities, interests, and personality characteristics using tests, records, interviews, or professional sources
  • Provided referrals special services such as alcohol and drug prevention programs and classes that teach clients to handle conflicts without resorting to violence
  • Interview clients to obtain information about employment history, educational background, and career goals, and to identify barriers to employment.
  • Created a referral guide with over 20 resources for students to utilize when in need of additional support.

Education

Master of Arts - Counselor Education

University of Kentucky
Lexington, KY
05-2025

Bachelor of Social Work - Social Work

CLARK ATLANTA UNIVERSITY
05.2021

Skills

  • Assessments
  • Communication
  • Emotional awareness
  • Highly effective communication
  • Assistance program knowledge
  • Community outreach
  • Community referrals
  • Case notes

Timeline

SNAP Case Manager

Saint Vincent de Paul
06.2022 - Current

Life Coach

House of Aimer
07.2021 - 01.2022

Career Coach Intern

STRIVE
02.2021 - 05.2021

Master of Arts - Counselor Education

University of Kentucky

Bachelor of Social Work - Social Work

CLARK ATLANTA UNIVERSITY
Krystiona McLean