Hi, I’m
Krystle Alvarado
Hammond,IN
Considering how dangerous everything is nothing is really very frightening.
Gertrude Stein
Summary
Dynamic professional with a robust background in employment services, specializing in client assessment, job matching, and workforce development. Recognized for fostering effective team collaboration and consistently delivering impactful results that drive organizational success. Key strengths include adaptability, reliability, strong communication, problem-solving, and strategic planning. Proven ability to manage multiple priorities while cultivating positive workplace relationships, ensuring a harmonious and productive environment.
Overview
15
years of professional experience
Work History
State of Indiana - Department of Workforce Development
Employment Services Navigator
09.2022 - 07.2025
Job overview
- Empowered clients to make informed decisions about their careers by providing relevant resources and up-to-date information about the job market.
- Maintained up-to-date knowledge of industry trends and best practices in career advising, ensuring clients received cutting-edge guidance and support.
- Collaborated with clients to identify skills, strengths, and areas for improvement through assessments and evaluations.
- Established strong relationships with local employers, expanding networking opportunities for clients seeking new career paths.
- Provided ongoing follow-up support after job placement to ensure client satisfaction and long-term success in their chosen field of work.
- Assisted clients in crafting targeted resumes and cover letters that effectively communicated their value to potential employers.
- Implemented individualized coaching strategies tailored to each client''s specific needs and goals.
- Maintained approximately 60 clients per quarter, with a completion rate of 87%.
State Farm Insurance
Office Representative
12.2013 - 04.2016
Job overview
- Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Adhered to all regulations for insurance sales.
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
- Provided detailed information about company insurance products.
- Worked in high-volume, competitive sales environment.
Family Health Network
Marketing Representative
05.2011 - 05.2013
Job overview
- Educated targeted population on health plans and benefits available as well as provided an opportunity to subscribe with Family Health Network
- Maintained member base through assessment of individual needs and provided case holders with strong member support
- Successfully converted those members into referrals for future goals
- Networked to other organizations such as faith based and community organizations to nurture community relations and expand sales growth
- Provided exceptional customer service at promotional events, fostering positive relationships with potential clients and partners.
- Partnered with sales teams to develop and execute marketing initiatives that supported customer acquisition and retention goals.
Instituto Del Progreso Latino
Career Development Recruiter
03.2010 - 03.2011
Job overview
- Spearheaded the Carerras En Salud preparatory bridge program at the newly developed Southeast Chicago location
- Developed and implemented workforce training programs to enhance employee skills and productivity.
- Conducted needs assessments to identify gaps in workforce capabilities and recommend targeted solutions.
- Provided referrals to neighboring agencies for clients in need of outside resources.
- Created and developed marketing tools that provided information on both the organization and program eligibility requirements
- Collaborated with community organizations to facilitate job placement services for diverse populations.
- Led workshops and seminars to educate stakeholders on available workforce resources and support services.
- Partnered with educational institutions to create pipelines into high-demand occupations for graduates, increasing their long-term employment prospects.
- Achieved required goals to stay compliant within the guidelines of the WIOA federal funding, as well as various state grants.
Education
St Augustine CollegeChicago, IL
Associate's degree from Social Work
05.2012
Olive Harvey CollegeChicago, IL
GED
05.2009
Skills
- Research and Recruiting Talent
- Labor Market Analysis
- Program Development
- Social Work Experience
- Case Management
- Positive & Professional Demeanor
- Performance Management Systems
- Dedicated Team Member
- Holistic Client Advocacy Approach
- Multicultural Competence
- Effective Communication
- Social Media Proficiency
- Career Counseling
- Workforce Readiness
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Employment Services Navigator
State of Indiana - Department of Workforce Development
09.2022 - 07.2025
Office Representative
State Farm Insurance
12.2013 - 04.2016
Marketing Representative
Family Health Network
05.2011 - 05.2013
Career Development Recruiter
Instituto Del Progreso Latino
03.2010 - 03.2011
Olive Harvey College
GED
St Augustine College
Associate's degree from Social Work