Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
Michael Barnes

Michael Barnes

Vice President Of Operations
Indianapolis,IN
There is no limit to what a person can achieve, if they don't give a straw who gets the credit.
Charles Edward Montague

Summary

Performance-driven executive with experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Overview

13
13
years of professional experience

Work History

Chief Operating Officer

Dept. Of Workforce Development, State Of Indiana
Indianapolis , IN
2018.07 - Current

Executive leadership of statewide workforce development vision, strategic direction, and operations, creating alignment with State and Federal Government programs designed to assist individuals, communities, employers, and other stakeholders to drive improved job and career opportunities for underrepresented communities, and state economic development overall

  • Lead and oversee all corporate governance and support operations including Finance, HR, IT, Policy, Field Operations Management and Compliance
  • Headed creative budget strategy & leadership by directing $400M in program spending & grants, while adhering to complex state & federal funding models
  • Successfully managed coordination of more than 20 State and Federal workforce programs, driving alignment from a program focus to a people focus, using a human centered design process
  • Implemented program and product strategy redesign process to focus on system needs, gap analysis and improve access and effectiveness of workforce development tools and systems
  • Created and implemented strategic planning and cross-functional operating plans across state agencies, community partners, and employer community, resulting in surpassing state workforce system goals
  • Utilized trust-based relationships and collaboration skills by serving as a liaison by partnering with other state agencies, the legislature, institutions, customers, and special interest groups to develop and implement public policy.

Associate Chief Operating Officer

Dept. Of Workforce Development, State Of Indiana
Indianapolis , IN
2015.06 - 2018.07

Direct ownership for development and implementation of innovative solutions and projects through a growth strategy, to drive effective employer and community outreach and engagement, leading to improved connections of talent to training and employment opportunities

  • Serve as liaison to statewide employer community
  • Built and rolled out national & local best practices for employer engagement, resulting in $20M annual investment for training programs and serving 6000+ individuals each year
  • Streamlined communications strategy & branding storytelling for diverse stakeholders across education, economic & workforce development, secondary & postsecondary education, private sector, and foundation partners
  • Represented the state in various conferences, meetings, etc to translate complex data and information and advocate for the public workforce system and the need to serve various communities.

Chief Compliance Officer

State of Indiana, Family and Social Services
Indianapolis , IN
2014.04 - 2015.06

Developed and led, first of its kind role for the agency to implement compliance programs for state healthcare management agency that is responsible for more than $12 billion in social service programming

  • Activities included conduct auditing, monitor performance improvement with both internal stakeholders as well as external business stakeholders
  • Gained $35M in annual funds returned to the state by refining systems, transforming policies, and improving overpayments & Medicaid reimbursement claims
  • Organized continuous improvement and drove organizational & client success by implementing PMI, Lean, Six Sigma, and other best practices
  • Administered risk management & assessment systems to eliminate process gaps and eliminate training errors.

Regional Director of Operations

State of Indiana
Indianapolis , IN
2009.07 - 2014.04

Responsible for daily business performance, field management and implementation of state and federal workforce programs through matrix of non-profit organizations, workforce development boards, and service providers to serve state's citizens

  • Oversaw operations of 60 offices and 600 staff throughout the state
  • Developed community programming around employment of justice involved individuals returning to the workforce
  • Utilized analytical skills to review key metrics & track progress, identify financial strengths & weaknesses, and lead continuous improvement efforts.

Director Engineering

Action Intl
Indianapolis , IN
  • Quality & Corporate Education

Operations Manager

FedEx Express
Indianapolis , IN

Education

Bachelor of Arts - Economics

Indiana University

Master's of Project Management - Project Management

IT Technical Institute

Skills

Operations oversight

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Accomplishments

  • Strategic direction and business analysis, process mapping and reengineering of the state's workforce development system to implement systems, products, services, and governance to create dynamic impact for the citizens we serve
  • Built and rolled out a statewide initiative which has received national recognition for innovation, which has placed more than 15,000 justice involved individuals into living wage employment statewide
  • Boosted employer interactions with state workforce system by 120% by developing and scaling integrated models for shared services delivery, establishing key points of engagement in workforce system, fostering economic development partnerships, and coordinating state & regional stakeholders
  • Executed organizational change management strategy to modernize agency operations and drive culture adoption by developing solutions for emerging technologies, workflow and process improvement resulting in a $800M ROI for workforce system of the state.

Work Availability

monday
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Timeline

Chief Operating Officer - Dept. Of Workforce Development, State Of Indiana
2018.07 - Current
Associate Chief Operating Officer - Dept. Of Workforce Development, State Of Indiana
2015.06 - 2018.07
Chief Compliance Officer - State of Indiana, Family and Social Services
2014.04 - 2015.06
Regional Director of Operations - State of Indiana
2009.07 - 2014.04
Indiana University - Bachelor of Arts, Economics
IT Technical Institute - Master's of Project Management, Project Management
Director Engineering - Action Intl
Operations Manager - FedEx Express
Michael BarnesVice President Of Operations