Krystle Daisy
Niles,OH
Summary
Versatile and compassionate professional with a background in healthcare and administrative roles, notably at Community Caregivers Inc. Excelled in patient care, maintaining HIPAA compliance, and enhancing operational efficiency. Demonstrated proficiency in medication administration and exceptional interpersonal skills, significantly improving patient well-being and office productivity.
Overview
16
16
years of professional experience
Work History
Home Health Aide
Community Caregivers Inc.
04.2017 - 06.2019
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
Medical Receptionist
Associates in Foot and Ankle Care Inc
09.2010 - 03.2011
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Receptionist/Bookeeper
WTR Services
08.2009 - 08.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Organized, maintained and updated information in computer databases.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Tracked important information in Quickbooks spreadsheets and ran reports or generated graphs using data.
Office Manager
TJ Silvas Construction
04.2003 - 08.2009
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
High School Diploma -
Niles McKinley High School
Niles, OH06-2004
Skills
- Recording vital signs
- Client documentation
- Care plan adherence
- Medication administration
- Medical charting
- Appointment scheduling
- Basic housekeeping
- Patient care
- Personal hygiene assistance
- HIPAA compliance
- Data entry
Timeline
Home Health Aide
Community Caregivers Inc.
04.2017 - 06.2019
Medical Receptionist
Associates in Foot and Ankle Care Inc
09.2010 - 03.2011
Receptionist/Bookeeper
WTR Services
08.2009 - 08.2010
Office Manager
TJ Silvas Construction
04.2003 - 08.2009
High School Diploma -
Niles McKinley High School
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