Krystle Dev
Denton,TX
Summary
A motivated and hardworking nursing student at Texas Woman's University pursuing a Bachelor of Science in Nursing (BSN). Experienced in healthcare support, customer service, and remote collaboration. Strong organizational and communication skills, with the ability to adapt to remote work environments. Seeking remote opportunities to apply healthcare knowledge, technical skills, and dedication to professional growth.
Overview
1
1
Certification
Work History
Nursing Assistant (Intern)
- Provided virtual assistance to nursing staff by managing patient records and tracking data remotely
- Assisted in scheduling telehealth appointments and educating patients on using remote healthcare platforms
- Collaborated with healthcare teams via Zoom and Microsoft Teams to ensure continuity of care
Customer Service Representative
- Handled customer inquiries through live chat and email, maintaining a 95% customer satisfaction rate
- Effectively managed time in a remote work setting, ensuring quick response times and resolution of issues
- Used customer relationship management (CRM) software to track interactions and provide support
Education
Bachelor of Science - Nursing (BSN)
Texas Woman's University
Denton, TXSkills
- Remote communication (Zoom, Microsoft Teams)
- Patient care and medical terminology
- Time management and self-discipline
- Data entry and record keeping
- Customer service and problem-solving
- Writing and editing (Word, Grammarly)
- Research and critical thinking
- Familiar with healthcare software (EPIC, Cerner)
Certification
- Basic Life Support (BLS) Certification, American Heart Association
- Microsoft Office Specialist Certification
Remotetoolsandtechnologies
Slack, Zoom, Microsoft Teams, Trello, Asana, Word, Excel, PowerPoint, EPIC, Cerner, Clockify
Timeline
Bachelor of Science - Nursing (BSN)
Texas Woman's University
Nursing Assistant (Intern)
Customer Service Representative
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