Krystle Guerrero
Consulting Specialist
Las Vegas,NV
Summary
High-achieving Business Consultant driving positive customer outcomes through the building of powerful online presences. Considerate, well-spoken professional with excellent client engagement and business development skills. Expert in meeting needs, improving processes, and exceeding requirements in all areas of industry environments. Dedicated professional Diligent worker with strong communication and task prioritization skills.
Overview
19
19
years of professional experience
Work History
Founder
INVEST BUY SELL REAL ESTATE
Las Vegas, NV
12.2021 - Current
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress
- Provided weekly updates on digital marketing campaigns to clients, discussing strategic initiatives and methods for improvement.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Monitored and tracked project execution of tasks.
Insides Sales / Transaction Coordinator / Internal Manager
Cornel Realty
Las Vegas, NV
01.2021 - 11.2021
- Developed new business and managed new and existing clients
- Increased revenue opportunities by marketing real estate to various commercial and private clients
- Generated leads for sales and rental properties through cold calls and referrals
- Used CRM to list and track properties in the local area, complete in-process sales, and update client information
- Surpassed company quota and added new clients by following up regularly regarding individual real estate desires and current listings
- Boosted residential sales through persuasion, negotiation, and passion.
- Reviewed and executed confidential documents, contracts, and disclosures.
- Prepared properties for open houses by educating sellers and setting up documents and posters to increase the appeal of first impressions.
- Followed-up escrow process, coordinated contingency removal of property inspection, and maintained timely closing of escrow.
- Interior Design
Timeshare Sales Agent
Grandview Resorts
Las Vegas, NV
12.2019 - 05.2021
- Guided sales prospects on resort property tours and followed up with targeted sales presentations
- Developed top-tier negotiating skills and turned customer objections into sales opportunities
- Reached or exceeded company sales quotas and preset personal performance goals
- Displayed high-level expertise with vacation and timeshare sales techniques and industry regulations
- Exceeded sales goals, increased revenue and facilitated sales
- Identified sales opportunities and acted on leads
- Established and maintained relationships with clients
- Participated in continuing education classes
Business Development Manager / ISO Fintech
MCALeads & Business Funding Partners
Las Vegas, NV
09.2017 - 11.2019
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Placed cold calls to potential customers and follow-up calls to current and past clientele, cultivating long-term relationships to generate referral and repeat business
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate
- High ability to multi-task & manage multiple projects seamlessly
- Excellent Finance knowledge
- Customer relations and communications
- Expert CRM strategists and builder
- Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads
- Served as key team member in development of new client pipeline, resulting in maximum sales profit increase.
- Represented company and promoted products at conferences and trade association meetings
- Negotiated and closed long-term agreements with new clients in assigned territory
Director of client Relations / PR & Marketing Manager
Regal Consulting LLC
Las Vegas, NV
12.2018 - 09.2019
- Developed relationships with executives to generate ideas and pursue opportunities
- Presented contracts to clients, answered questions and obtained signatures
- Collaborated with media to encourage company and product coverage and promote brand mission and values
- Wrote and edited articles, web content, advertising copy, periodicals and publications for internal and external audiences
- Conducted market and public opinion research related to company's reputation and positioning among key stakeholder audiences
- Planned and organized seminars, meetings and retreats.
- Shared client's engagement history, culture, organizational structure, competitive landscape and differentiators with new business and account teams
- Developed proposals and collaborated with team preparing presentation materials
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
Customer Service and Sales Representative
Encore Hotel and Casino
Las Vegas, NV
12.2007 - 10.2017
- Introduced higher standards for customer service and increased efficiency by streamlining operations
- Liaised with internal departments to ensure client needs are expertly executed Guest
- Facilitated VIP guests and supports Executive Hosts, Casino Hosts, and Marketing department delivering superior service to VIP guests
- Maintained customer satisfaction with forward- thinking strategies focused on addressing customer needs and resolving concerns
- Regularly exceeded daily sales and product add-on quotas
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
- Retained excellent client satisfaction ratings through outstanding service delivery
Real Estate Agent
RE/MAX Real Estate Company
Las Vegas, NV
01.2004 - 01.2007
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
- Developed and maintained relationships with clients through networking, postcards and cold calling
- Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area
- Advertised client properties through websites, social media and real estate guides
- Negotiated, facilitated and managed real estate transactions
- Wrote listings detailing and professionally highlighting property features to increase sales
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue
- Represented buyers and sellers of developed and undeveloped properties
Education
Bachelor of Science - Business
University of Phoenix
Skills
- Business acquisition
- Process Optimization
- Elite Client Relationship Manager
- Contract Negotiation
- Digital Marketing
- Search Engine Optimization (SEO)
- Expert CRM Database Management / Lead generation
- Sales associate powerhouse
- Marketing and Sales
- Social media marketing Expert
- Project Management
- Superb communication skills
- Time management
- Executive Administrative experience
- Operations Management
- Highly advanced learner
- Excellent time management
- Attention to detail
- Results Driven
Timeline
Founder
INVEST BUY SELL REAL ESTATE
12.2021 - Current
Insides Sales / Transaction Coordinator / Internal Manager
Cornel Realty
01.2021 - 11.2021
Timeshare Sales Agent
Grandview Resorts
12.2019 - 05.2021
Director of client Relations / PR & Marketing Manager
Regal Consulting LLC
12.2018 - 09.2019
Business Development Manager / ISO Fintech
MCALeads & Business Funding Partners
09.2017 - 11.2019
Customer Service and Sales Representative
Encore Hotel and Casino
12.2007 - 10.2017
Real Estate Agent
RE/MAX Real Estate Company
01.2004 - 01.2007
Bachelor of Science - Business
University of Phoenix
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