Flexible Team Player committed to contributing to team success. Delivered exceptional customer service through a positive attitude and punctuality, enhancing overall team performance and client satisfaction.
Overview
1
1
Certification
15
15
years of professional experience
Work History
School Bus Driver
SMCISD
San Marcos, Tx
07.2025 - Current
Safely transported students to and from school and events.
Followed designated routes and schedules consistently throughout the day.
Managed student behavior to ensure a safe travel environment.
Assisted students with boarding and exiting the bus safely.
Conducted pre-trip inspections on the bus for safety compliance.
Direct Care Staff
Forever Growing Institute
San Marcos, USA
01.2025 - 07.2025
Supported individuals in developing independent living skills to enhance daily functioning.
Assisted clients at Francisco Gonzalez Inc.
Collaborated with team to design and implement personalized care plans that addressed client needs.
Utilized appropriate techniques when dealing with challenging behaviors.
Utilized techniques to address challenging behaviors.
Francisco Gonzalez Inc.
Direct Support Professional
Hill Country MHDD
San Marcos, USA
03.2011 - 12.2024
Supported individuals in developing independent living skills through personalized coaching.
Provided personal care and support to individuals with mental health challenges.
Assisted clients in daily living activities and skill development.
Facilitated communication between clients, families, and healthcare professionals.
Customer Service Representative
Sitel Group
San Marcos, USA
01.2022 - 03.2023
Provided friendly and professional support to enhance customer experience
Provided assistance to customers by answering their questions
Engaged with customers via live chat to resolve issues promptly