Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Intake Specialist
MedRite Urgent Care
06.2023 - Current
Answered phone calls and provided new clients with required paperwork to initiate service.
Completed intake assessment forms and filed clients' charts.
Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Assessed clients' needs and determined eligibility for intake services.
Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
Maintained accurate, up-to-date client records for reliable reference and communications.
Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
Trained and supervised new intake staff to deliver high-quality client care.
Accessioning Assistant - Pathology Department
Memorial Sloan Kettering Cancer Center
01.2016 - 10.2022
Worked closely with management to provide effective assistance for specific aspects of business operations.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Logged samples correctly into computerized tracking system.
Reviewed and edited documents for accuracy, grammar and clarity.
Completed daily logs for management review.
Carried out biohazard and chemical hazard waste material disposal.
Summarized test results and activities for management via verbal updates or written reports.
Documented and verified patient information using laboratory information system.