Krystle A. Pabon
Bronx,NY
Summary
Experienced restaurant professional seeking a Server position to leverage my customer service expertise and food industry knowledge in a dynamic and customer-focused environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sou Chef/Server
RomeyRomethechef
New York
05.2020 - Current
- Assisted in food preparation and service for high-profile clients and events, including private parties and corporate catering
- Planned and coordinated catering events, successfully serving up to 300 guests
- Provided exceptional customer service, ensuring client satisfaction
- Served and cooked for notable clients, including Mary J
- Blige and HOT 97 radio station events.
Assistant General Manager
Panera Bread LLC
New York
03.2016 - 03.2020
- Enhanced customer experience by managing daily operations and maintaining high service standards
- Increased catering revenue by 15% and boosted transaction counts during peak hours by 25-30 transactions per hour
- Led a team of 26 employees, focusing on team morale, cross-training, and maintaining health and safety guidelines.
Assistant General Manager
Chop't Creative Salad Corp.
New York
02.2012 - 01.2016
- Managed labor and inventory costs to meet company budgets without compromising service standards
- Drove sales growth through the development of efficient delivery and catering services
- Supervised food production and ensured compliance with Department of Health guidelines.
General Manager
Yushi
New York
05.2011 - 01.2012
- Controlled gross profit by managing labor, waste, and inventory costs
- Led customer service initiatives, contributing to sales growth during peak business hours
- Trained staff on company protocols and food quality standards.
Education
Business Management - AA -
Hostos Community College
Bronx, NY03.2016
Skills
- Customer Relations & Satisfaction
- Food Preparation & Service
- Team Collaboration & Support
- Thrives in fast past environments
- Bilingual (English and Spanish)
Certification
- NYC Food Handlers Certificate
- Serve Safe Certified
References
Available upon request
Timeline
Sou Chef/Server
RomeyRomethechef
05.2020 - Current
Assistant General Manager
Panera Bread LLC
03.2016 - 03.2020
Assistant General Manager
Chop't Creative Salad Corp.
02.2012 - 01.2016
General Manager
Yushi
05.2011 - 01.2012
Business Management - AA -
Hostos Community College
Similar Profiles
Kenneth EdlamKenneth Edlam
Co-Manager at Seafood MixerCo-Manager at Seafood Mixer
Luis MorenoLuis Moreno
Doorman / Porter at Douglass EllimanDoorman / Porter at Douglass Elliman
Elmedina DestaniElmedina Destani
Part Time Sales Associate at GapPart Time Sales Associate at Gap
Gleny SandovalGleny Sandoval
Office Administrator at Luis Welding & Iron Works, IncOffice Administrator at Luis Welding & Iron Works, Inc
SANDEEP KUMAR BHATTSANDEEP KUMAR BHATT
Executive Sou Chef at The Clarks Hotel & ResortsExecutive Sou Chef at The Clarks Hotel & Resorts