KRYSTSINA LIATSETSKAYA BRADY
Northport,NY
Summary
Skilled leasing/property management professional experienced in sales, tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication, and leadership abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Leasing Agent
Greystar
Bay Shore
08.2023 - Current
- Responsible for a 418-unit lease-up, Class A residential new development property in Bay Shore, Long Island.
- Perform all sales and leasing activities to achieve the community's revenue and leasing goals at the stages of preleasing and opening the building.
- Works closely with ownership and management group on a daily basis
- Providing them with daily updates, project assignments, tasks, and marketing updates.
- Responsible for training other leasing agents, implementation of new software, weekly reports, and market study
- Works closely with the marketing team, defining the best marketing strategies to be recognized and stand out among comparable properties.
Senior Leasing Agent
Greystar
New York
10.2022 - 07.2023
- Perform all sales and leasing activities to achieve the community's revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, process all applications, credit screening, and background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing
- Execute and perform activities in support of the community's lease renewal program by preparing all lease renewal letters and renewal packages for residents, meeting with and contacting renewing residents in advance of move-out dates and ensuring that lease renewal documents are signed and implemented on time
- Assist and monitor in conjunction with accounts receivable/payable to meet established goals for accuracy and timeliness including directing the work of AP Administrator and Tenant Services Coordinator staff in resolving nonroutine issues with tenants
- Assist in responding to, resolving, and coordinating resolution of questions and issues with the tenant service request system
- Actively participate in any upgrades and/or training
- Demonstrate a sound working knowledge of tenant service request system processes and procedures promptly and thoroughly
- Actively participate in business group project teams or taskforce meetings, promptly and thoroughly respond to information requests, and perform routine Community Manager functions in the Community Manager's absence or facilitate response or remedy under the direction of the Community Manager
- Identify and make well thought out recommendations to the Community Manager for opportunities to reduce operating expenses and/or generate additional income.
Portfolio Leasing Agent
Lefrak Organization
New York
05.2021 - 10.2022
- Responsible for onsite leasing for 2500+ units between Manhattan Marquis and Battery Park Gateway Plaza portfolios; responded to all potential incoming leads, scheduled and conducted in-person tours
- Met with and led prospective clients through the entire application approval process, approved and prepared all leases for execution, facilitated timely signing and acceptance of 1st-month rent/security deposit payments, and processed all in Yardi for turnover to accounting.
- Facilitated comparative market analysis reports weekly, assisted the leasing director and managing director with the pricing strategy, and worked with the marketing team on listing syndications and overseeing the property's websites to ensure up-to-date accuracy. Formulated weekly leasing activity reports for senior management.
- Conducted walk-throughs to assess units' conditions and assess all amenity spaces, worked on the strategies with the management team to increase the turnover and bring the vacancy loss down
- Closed 110+ deals equating to $5.3M in rent within first 12 months of employment and reached occupancy rate of 98% in a newly acquired Sutton Marquis with 3-month on-site presence, maintaining a minimum of 97.3% and a high 99.7% occupancy.
Residential Lease Administrator
TF Cornerstone
New York
02.2021 - 05.2021
- Maintained accurate and up-to-date inventory status reports for the assigned building and processed vacates/moving
- Prepared weekly reports on current occupancy, delinquency and volume of upcoming renewals to strategize approval tactics for the transfer/upgrade/skip requests considering the factors of size/price/volume vacant units' ratio
- Reviewed all tenant applications and prepared and processed leases and related documents, liaised with on-site leasing office to resolve outstanding issues and advice on better practices while ensuring compliance with internal requirement standards as well as knowing when to independently deviate from these standards to avoid any negative financial impact to the company
- Generated monthly lease renewals and negotiated renewal terms with the residents trying to meet 60-day notice to vacate in order to produce accurate vacancy rate reports to ownership
- Increased occupancy rate from 72.3% to low 90% in 3 months in the post-Covid recovery market, maintaining tenant retention rate over 75%, offering concessions to new residents and decreased security deposits.
Administrative Assistant to SMD/NYS Licensed Real Estate Salesperson
Nestseekers International
New York
10.2018 - 01.2021
- Managed all administrative duties for the team lead including fielding all calls, suggest and schedule meetings, closing, follow up with clients when necessary
- Managed listing information and client-related documents, worked with vendors, photographer, stagers, coordinated marketing of listings online and in print to show properties effectively, arranged property tours for buyers showing and open houses
- Generated new business through targeted marketing strategies and client referrals; the volume of closings $4mln+ in 2019
- Analyzed market trends and comparable properties to determine competitive pricing for sales and lease rates.
Education
BA - Political Science/International Relations
Brooklyn College, CUNY
Brooklyn, NY01.2017
BA - Communications/English/Linguistics
Minsk State Linguistics University
Minsk01.2013
Skills
- Yardi Voyager
- MRI
- RentCafe
- OnSite
- OneSite
- MRI
- ILove Leasing
- Adcast
- LRO
- ClickPay
- Nestio
- Building Link
- Brivo
- QuickPay
- The Guarantors
- Insurent
- Rhino
- 421-a Tax Abatement
- Affordable Housing Components
- Excel
- MS Office Suite
- MS Teams
- DocuSign
- Background Check Process
Certification
- New York Real Estate Sales License
- Dale Carnegie Sales Certificate
Timeline
Senior Leasing Agent
Greystar
08.2023 - Current
Senior Leasing Agent
Greystar
10.2022 - 07.2023
Portfolio Leasing Agent
Lefrak Organization
05.2021 - 10.2022
Residential Lease Administrator
TF Cornerstone
02.2021 - 05.2021
Administrative Assistant to SMD/NYS Licensed Real Estate Salesperson
Nestseekers International
10.2018 - 01.2021
BA - Political Science/International Relations
Brooklyn College, CUNY
BA - Communications/English/Linguistics
Minsk State Linguistics University
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