Krystyne Ruiz

Reno,NV

Summary

Oversaw customer service operations to enhance client satisfaction. Cultivated a positive work environment to foster team collaboration. Aimed for a stable position to contribute to organizational success.

Overview

years of professional experience

Work History

Assistant General Manager / Lead Barista (Starbucks)

Caesars & Harrah’s Casino Lake Tahoe, CA

05.2025 - Current

Used interpersonal skills to connect and better serve customers.
Organized and managed inventory and facilitated trainings.
Maintained quality relations with regular customers and a positive atmosphere.
Substituted for acting manager by overseeing daily operations.
Crafted beverages with great detail to meet customer's needs.

Cage & Caesars Rewards

Harrah’s & Harvey’s Lake Tahoe, CA

08.2023 - 05.2024

Responsible for handling financial transactions, maintaining accurate records, and providing excellent customer service. I paid attention to detail and worked in a fast-paced environment.

Barista (Starbucks)

Harrah’s & Harvey’s Casino Lake Tahoe, CA

04.2021 - 08.2023

Demonstrated knowledge about customer service
Experience with coffee and other food service.
Worked in a team environment with excellent customer service.
Built relationships and greeted customers with a positive attitude while under pressure.
Followed health and safety policies.

Sales Associate & Customer Service

Coworx Staffing

Tucson, AZ

09.2013 - 10.2018

Demonstrated exceptional customer service while answering calls, participated in special advertisement projects.
Handled all AT&T services and provided customer support.

Education

High School Diploma - undefined

Desert Rose Academy

05.2007

Skills

Bilingual Spanish/English
Exceptional customer service
Ability to learn quickly, and work under pressure
Team player

Strong work ethic
5 Years of call center experience
5 Years warehouse experience
20 Years of customer service

Timeline